Work History Archives - Worcestershire Tile Doctor

Efflorescence-Stained Brick Floor Restoration Dovedale Droitwich

Restoring an Efflorescence-Stained Brick Style Floor Doverdale Droitwich

This period brick-style Brick flooring at a property in Doverdale near Droitwich was previously covered with laminate for over five years which had prevented the floor from breathing resulting in a bad case of efflorescence.

Effloresence-Stained Brick Floor before cleaning Dovedale Droitwich

Old floors don’t have the benefit of a damp proof membrane so need to be left free of coverings so that any damp coming up through the floor can evaporate at the surface. In this case the dampness had brought up salts as it dried leaving the white efflorescent staining you can see in the photos. The uncovered floor was also stained with adhesives and cement.

Effloresence-Stained Brick Floor before cleaning Dovedale Droitwich

Keen to put the original floor back in to use I was asked to quote for its renovation, so after popping over to measure up and check out all the issues I worked out a detailed quotation. This included removing all the staining, deep cleaning the tiles and then sealing with a breathable sealer. After answering all their questions, the quote was agreed and a date set for the work to start.

Cleaning and repairing a Brick Style Tiled Floor

Work started with some minor repairs that included resetting loose tiles in the doorway threshold and filling some gaps in the grout.

Then to counteract the efflorescence staining the floor was thoroughly scrubbed clean with Tile Doctor Acid Gel worked in with a black scrubbing pad fitted to a rotary machine. Being acidic the product dissolves the salts and being a gel minimises the water used on the floor which is important as I didn’t want to exacerbate the damp issues any further.

There was a lot of staining so several applications were needed resulting in five litres of Tile Doctor Acid Gel being used to remove all the staining. During this the soiling was removed with a wet vacuum and rinsed with a minimal amount of water.

Sealing a Brick Style Tiled Floor

Once the floor had fully dried out, I returned to seal the brick tiles with Tile Doctor X-Tra Seal which is a fully breathable sealer that is externally rated, this is important as it will probably need to cope with future damp issues. This sealer is also an impregnator which works by soaking into the tile, occupying the pores and preventing dirt from becoming ingrained in the tile ensuring it remains on the surface where it can be easily cleaned away.

Once complete the floor was transformed and looked ready for another 100 years of use.

Effloresence-Stained Brick Floor After Restoration Dovedale Droitwich

For aftercare cleaning I had arranged for a bottle of Tile Doctor Neutral Tile Cleaner to be included with their order. This is a pH neutral tile and grout cleaner that won’t impact the sealer which can be the problem with the stronger products you find advertised on the TV.

Effloresence-Stained Brick Floor After Restoration Dovedale Droitwich

Professional Restoration of a Brick Style Tiled Floor in Worcestershire

Restoring an Efflorescence-Stained Brick Style Floor Doverdale Droitwich Read More »

Victorian Quarry Tiled Hallway Floor Repair and Restoration Waresley Kidderminster

Restoration of a Collapsed Victorian Quarry Tiled Hallway Floor in Waresley

Detailed below is the repair and restoration of a Victorian Quarry Tiled hallway floor at a property in the small village of Waresley where part of the screed foundation had collapsed. This had resulted in several rows of tiles becoming loose and grid against each other if stepped on.

Victorian Quarry Tiled Hallway Floor Before Restoration Waresley Kidderminster

I visited the property to survey the floor and work out a quotation for its repair and restoration. It was clear that the tiles in the damaged sections of floor would need to be removed before the screed could be repaired. Several of the original 9-inch quarry tiles were in a bad state so these would need replacing, either with reclaimed or from just in front of the door where the owner wanted the tiles removing to allow for a welcome matt.

I worked out a comprehensive quote for the restoration including all the products needed and emailed it over to the owner. The quote was accepted and a date set for the work to start which would take several days.

Repairing a Quarry Tiled Hallway Floor

The first job was to remove the tiles for the new matt well and damaged floor using various tools to prise the thick 9-inch quarry tiles up from the screed. Once clear the foundation was reset with self-levelling cement level with the surrounding screed. The tiles were then dry fitted back into place making cuts where required. Once this looked right, they were fixed in place using flexible adhesive and left to dry and then grouted.

Victorian Quarry Tiled Hallway Floor During Repair Waresley Kidderminster

I also took this opportunity to re-fit loose tiles, fill grout gaps and generally tidy up the tiling after what must have been 150 years of use.

Deep Cleaning a Quarry Tiled Hallway Floor

The floor was left to set overnight and the following work progressed onto deep cleaning. A strong dilution was sprayed onto the floor and let to soak in for ten minutes so the product could get to work breaking down the soils and old coatings. After ten minutes the floor was scrubbed with a black buffing pad fitted to a rotary machine, this works the product into the pores of the quarry tiles flushing out the dirt in the process. One done the slurry was extracted with a wet vacuum.

Next the floor treated to a thorough acid wash using Tile Doctor Acid Gel to remove old grout smears and mineral deposits such as efflorescence which are quite a common issue on old Quarry tiled floors. The gel is worked in as before and then extracted using the wet vacuum before given a light rinse with water to remove any trace of cleaning product. Last step was to give the floor a visual inspection to make sure it was as clean as it could be; any issues were spot cleaned with more Acid Gel. The floor was then left to dry off fully overnight.

Sealing a Quarry Tiled Hallway Floor

I returned the next day and began by using a moisture meter to ensure the floor was dry. All was well so I proceeded to seal the floor using a combination of Tile Doctor X-Tra Seal which is externally rated with Tile Doctor Colour Grow which is a colour enhancing sealer. The two sealers brought out the best in the Quarry tiles and restored their light orange colour making the area so much brighter.

Victorian Quarry Tiled Hallway Floor After Restoration Waresley Kidderminster

Both these sealers are impregnators that work by soaking into the tile, occupying the pores and preventing dirt from residing there. This ensures that dirt remains on the surface where it can be easily cleaned away. Regarding regular cleaning we recommend using Tile Doctor Neutral Tile Cleaner which is ph neutral so it won’t impact the sealer.

Professional Restoration of a Quarry Tiled Hallway Floor in Worcestershire

Restoration of a Collapsed Victorian Quarry Tiled Hallway Floor in Waresley Read More »

Slate Floor Cleaning and Sealing Knightwick Malvern

Restoring a High-Gloss Finish to Slate Tiled Flooring in Knightwick

1 Comment / Grout Cleaning and Sealing, Malvern Tile Cleaning, Slate Tile Cleaning / Mark Conway

Recently I worked on the renovation of a Slate tiled floor at a property in the small village of Knightwick in the Malvern Hills. The owner had asked me to restore its appearance as it had lost its original charm and now looked flat in appearance.

This is not an unusual issue with natural stone like Slate, basically it needs to be sealed to prevent dirt from becoming embedded in the pores of the stone and grout. Sealers do wear down with use so unless you have been maintaining the sealer dirt will creep into the floor and become increasingly difficult to clean.

Slate Floor Before Cleaning Knightwick

After visiting to survey the floor and quote for the renovation which included deep cleaning the Slate and Grout and then protecting it with a fresh sealer. Happy with the renovation plan the quote was accepted and a date agreed to start the work.

Removing Old Sealer and Deep Cleaning Slate Tile and Grout

To deep clean the Slate the floor was sprayed with a strong dilution of Tile Doctor Pro-Clean which was then left to soak into the stone for ten minutes. I used a strong dilution to ensure any remaining sealer would be removed and the dwell time gives the product time to break it down. This was followed up by scrubbing the floor with a rotary machine fitted with a black scrubbing pad. This combination cleans the stone and removes ingrained dirt, grime, and surface contaminants from the slate. The cleaning solution turns into a dark slurry due to the dirt and once done this is thoroughly extracted with a powerful wet vacuum.

The pads can struggle to reach into the recess of the Grout line so the next step is to clean the Grout. I prefer to use Tile Doctor Oxy-Gel for this as being a gel it stays in place along the grout line. After leaving it to soak in for ten minutes it was worked into the grout line by hand using a stiff brush until it was as clean as it could be.

After a final rinse and extraction with the wet vacuum the floor was left to dry out overnight.

Sealing Slate Floor Tiles

I returned the following day to seal the floor, first checking the stone was dry enough to accept a sealer. I use a damp meter to check the moisture levels on various parts of the stone and all the readings were within tolerance. We do not recommend applying a sealer to a damp floor as the results can be patchy.

Slate Floor During Sealing Knightwick

My client wanted a glossy look to the Stone so for this floor Tile Doctor Seal and Go was chosen. This is a great choice for Slate as it enhances the colour depth and leaves a rich, high-gloss finish.

Once complete the floor was restored to its original deep, vibrant appearance with a uniform gloss finish that highlights the unique character of the Slate. The fresh sealer will also ensure dirt remains on the surface where it can be easily cleaned away for which we recommend using Tile Doctor Neutral Tile Cleaner. It’s important to use a ph. neutral cleaner on a sealed floor as anything stronger will strip the sealer off.

Slate Floor After Cleaning and Sealing Knightwick

Professional Slate Floor Renovation in Worcestershire

Restoring a High-Gloss Finish to Slate Tiled Flooring in Knightwick Read More »

Encaustic Tiled Hallway Floor Restoration Worcester

Encaustic Cement Tiled Hallway Floor Restored in Worcester

1 Comment / Encaustic Cement Tile Cleaning, Victorian Tile Cleaning, Worcester Tile Cleaning / Mark Conway

I received an enquiry regarding the restoration of an Encaustic Tiled floor in the hallway of an Edwardian property in Worcester. I arranged a visit to assess the floor and come up with a plan for its restoration.

Edwardian Tiled Floor Before Restoration Worcester

The client wanted the whole floor restoring to its original condition including retiling a section just behind the front door that had been dug up to install pipe work back in the 1980’s and then backfilled with screed.

I work on these sorts of projects all the time so happily agreed to the work on condition I could find matching replacement tiles. There are several suppliers in the UK and fortunately I managed to track down the necessary replacements from a reclaimed tile supplier I know. They confirmed I could get the required tiles, so I sent a quote to the client, which was accepted, and a date was arranged to start the restoration.

Cleaning and restoring an Edwardian Tiled Hallway

Day one was spent carefully removing the old screed as I would need to install one at the right level to allow for the replacement tiles to be in installed. This has to be done very carefully so as not to disturb the rest of the tiled floor. The rubble was then removed and a new cement base laid to the correct level in order to take the new tiles.

Edwardian Tiled Floor During Restoration Worcester

The next stage was to cut and dry lay the replacement tiles to match the original pattern and check everything fitted, making adjustments where necessary. Once I was happy with the lay out, I started fixing the tiles starting with the border and then the main patterned inset. This was meticulous work that required the new tiles to fit the existing geometric pattern exactly. This was completed over 2 days including grouting.

Once the floor had set overnight, I moved onto the restorative cleaning. This started with a strong dilution of Tile Doctor Remove and Go which was worked into the floor using a coarse 100-grit diamond pad fitted to a rotary buffer machine to remove what was left of the old sealer. The floor was then rinsed with water and the soiling extracted using a wet vacuum.

The next step was to give the floor an acid wash using using Tile Doctor Acid Gel which was pasted onto the floor and then worked in with a finer 200-grit diamond pad. Once done the floor was rinsed with water and the soiling extracted with the wet vacuum as before.

Sealing an Edwardian Tiled Hallway

The floor was left to fully dry overnight, and I returned on day four to apply a protective sealer. Sealer options were discussed earlier and for this floor we had chosen Tile Doctor Colour Grow which is a durable impregnating sealer that contains a colour enhancer.

Impregnating sealers work by soaking into the tile, occupying the pores and thereby preventing dirt from residing there. This ensures dirt remains on the floor where it can be easily cleaned away.

Edwardian Tiled Floor After Restoration Worcester

As you can see from the photos the floor was returned to how it should look, and the client was absolutely delighted.

For aftercare cleaning I recommended they use Tile Doctor Neutral Tile Cleaner which is mild but effective tile cleaning product that won’t damage the sealer.

Professional Restoration of an Edwardian Tiled Hallway in Worcestershire

Encaustic Cement Tiled Hallway Floor Restored in Worcester Read More »

Edwardian Tiled Floor Renovation Kidderminster

Edwardian Encaustic Tiled Hallway Refurbished in Kidderminster

1 Comment / Encaustic Cement Tile Cleaning, Kidderminster Tile Cleaning, Victorian Tile Cleaning / Mark Conway

I was contacted regarding an encaustic tiled floor that was located in the hallway of an Edwardian property that dated back to 1905 in Kidderminster. The tiles were looking dull and the owner was keen to have them refurbished.

Edwardian Tiled Floor Before Cleaning Kidderminster

Having discussed the floor on the phone with the owner I decided to pay the property a visit and survey the tiles which were in the hallway and interior porch. Although the floor looked in good condition it needed a few repairs and a good deep clean and seal. I worked out a price for the work, which was accepted, and a date was agreed for the work to start.

Edwardian Tiled Floor Before Cleaning Kidderminster

Cleaning and Repairing an Edwardian Encaustic Tiled Hallway

On the first day the plan of action was to carefully cut out the damaged tiles and assess the screed foundation. It’s not unusual to see some movement in floors of this age and after the necessary repairs to the screed were made replacement tiles were fitted using colour matched reclaimed tiles that I had sourced earlier from our various suppliers across the UK. Once all the tiles were fitted, any grout gaps were filled and the floor left so the repairs could set fully overnight.

Day two focused on the cleaning part of the restoration. All areas that needed protecting were covered in protective dust sheets before I applied the Tile Doctor Acid Gel to the floor pasting it on and letting it dwell. During this time, I set up our Italian hyper grinder rotary machine which is a high spec floor cleaning machine that gives a superior result. The floor was very dirty, so I fitted a very coarse 100-grit diamond pad to the machine and used it to scrub the Tile Doctor Acid Gel into the tiles. I then switched to a 200-grit pad with the same process.

The slurry was then vacuumed up using an industrial wet and dry machine and the floor was wiped with microfibres and fresh water. I selected gel products to reduce the level of water required for the clean. There was no evidence of a damp proof membrane, which is to be expected with a floor of this age, so keeping the floor as dry as possible was key.

Sealing an Edwardian Encaustic Tiled Hallway

The floor was left to dry overnight and tested in the morning for a moisture level reading. The floor was good to go, and the sealing could commence. Foar coats of Tile Doctor Colour Grow were then applied, allowing thirty minutes drying time in-between each coat. The new sealer really made the colours pop and being fully breathable its ideal for a floor of this age.

Edwardian Tiled Floor After Cleaning Sealing Kidderminster

The sealer soaks into the tile occupying the pores and in doing so prevents dirt from becoming ingrained there. This keeps the dirt on the surface where it is easily cleaned away.

Edwardian Tiled Floor After Cleaning Sealing Kidderminster

Once dry the floor looked much cleaner and brighter, especially in the small vestibule which had seen the most wear.

Before leaving the happy customer, I took time to discuss aftercare which for this floor I recommended Tile Doctor Neutral Tile Cleaner. This is a pH neutral product and will keep the floor in the best condition, making maintenance easy and unlike some of the stronger products you find in supermarkets won’t impact or reduce the life of the sealer.

Professional Restoration of an Edwardian Encaustic Tiled Hallway in Worcestershire

Edwardian Encaustic Tiled Hallway Refurbished in Kidderminster Read More »

Multi-Coloured Indian Slate Tiled Hallway Renovation Redditch

Renovating a Multi-Coloured Indian Slate Hallway Floor in Redditch

1 Comment / Droitwich Tile Cleaning, Elmbridge Tile Cleaning, Grout Colouring, Slate Tile Cleaning / Mark Conway

We were contacted by a homeowner from Redditch who was unhappy with the condition of their multi-coloured Indian Slate hallway floor. They were most concerned with the condition of the grouting, some of which was missing, and the Slate itself which was holding onto dirt. The floor now looked dirty and un-inviting, and they hoped we would be able to repair the missing grout and renovate the stone back to its original condition.

Indian Slate Tiled Hallway Before Cleaning Redditch

I visited the property to survey the floor and provide a quote for its renovation. The grout certainly needed attention, and it was clear to me that the sealer had worn off with use. Hallways are very busy areas and without a sealer in place dirt was now becoming ingrained into the pores of the Slate making it difficult to clean.

Indian Slate Tiled WC Before Cleaning Redditch

Indian Slate Tiled Hallway Before Cleaning Redditch

I worked out a quote for deep cleaning the Slate tile and grout, replacing the grout where needed and then sealing the floor to protect it and improve its appearance. The quote was accepted, and a date set for the work to start which would take three days.

Cleaning a Multi-Coloured Indian Slate Tiled Floor

I started by applying a strong dilution of Tile Doctor Pro-Clean and let it soak in for ten minutes so it could get a head start on breaking down what was left of the old sealer and ingrained dirt. The solution was then worked into the floor using a Black pad fitted to a rotary floor buffer which had extra weights added to increase traction. This action soon turned the solution into a dark slurry which was then rinsed and removed using a wet vacuum.

The Slate and Grout was then inspected any stubborn areas re-treated as needed. The pads can struggle to reach into the recesses of the grout line so more Pro-Clean was applied to the grout lines at this point. The grout was then scrubbed by hand to ensure it was as clean as possible.

After another rinse and extraction with the wet vacuum the floor was wiped over with fresh water and microfibres cloths before being left to dry off overnight.

Day Two started with repairs to the grout which was raked out where required and replaced with new grout that was colour matched to the original. The floor was then left to allow the grout to set and give the Slate more time to dry out before sealing. Its important that tiles are dry before sealing as too much moisture can affect the sealer curing and result in a patchy appearance.

Sealing a Multi Coloured Indian Slate Tiled Floor

On the third and final day the floor was sealed with Tile Doctor X-Tra Seal which is an oil-based product that gives excellent hard-wearing protection and excellent colour enhancement. This product is an impregnator that soaks into the stone, occupying the pores and thereby preventing dirt from residing there. The sealer will ensure dirt remains on the surface where it can be easily cleaned away.

Once complete the Slate looked so much cleaner and the grout very consistent and clean. My customer and her little dog were extremely happy with their restored floor and commented that I had saved it from being ripped up!

Indian Slate Tiled Hallway After Renovation Redditch

For the aftercare of sealed Slate tiles, I recommended they use Tile Doctor Neutral Tile Cleaner which is a mild yet effective tile and grout cleaner. Its important to use a PH neutral product like this as many products are simply too strong for use on a sealed surface and can prematurely breakdown the sealer.

Indian Slate Tiled WC After Renovation Redditch

Professional Renovation of a Multi Coloured Indian Slate Tiled Hallway in Worcestershire

Renovating a Multi-Coloured Indian Slate Hallway Floor in Redditch Read More »

Victorian Tiled Floor Renovated Bell Inn Pub St Johns Worcester

Renovating a Victorian Tiled Floor at The Bell Inn Pub St Johns, Worcester

1 Comment / Victorian Tile Cleaning, Worcester Tile Cleaning / Mark Conway

If you would like to see an example of my work why not pay a visit to the Bell Inn Public House in St John’s, Worcester where I recently renovated a Victorian tiled floor. The request actually came through a recommendation from a previous client for who I also restored a Victorian floor. It’s a traditional pub which hosts many regulars throughout the week, so the tiles do get a fair bit of regular wear.

Victorian Floor Bell Inn Pub Before Cleaning St Johns Worcester

I arranged an initial assessment and after visiting the pub I realised the Victorian floor had been covered in several coats of sealer. The sealer had worn thin in the high traffic areas and this had allowed dirt to penetrate leaving them dull and uninviting. I suspect the cleaners had been using a strong cleaning product on the tiles and this had also impacted the sealer reducing its life.

The solution would be to strip off what was left of the sealer throughout, deep clean the tiles and then re-seal. A quote was sent and accepted and then the job was arranged to include very early starts so work could happen before the pub opened.

Deep Cleaning a Victorian Tiled Public House Floor

The first stage on my 7am start was to weaken and remove what was left of the sealer. I started by spraying the tiles with a strong 50:50 dilution of Tile Doctor Pro-Clean and then followed this up with a coating of Tile Doctor Oxy-Gel leaving both products to dwell for sixty minutes. Old floors like this don’t a damp proof membrane under the floor so I wanted to keep the use of water to a minimum to reduce drying times.

On returning I checked if the sealer was loosening which it was. I then proceeded to work the solution into the tiles using a black scrubbing pad fitted to a rotary machine. After several passes the floor was clear and the slurry extracted using a wet vacuum. The floor was then checked and any stubborn areas re-treated. The floor was given a quick rinse and then dried as much as possible with the very vacuum in time for the pub opening.

The second day was another early start and began with the application of coarse diamond pads worked into the tiles using more Oxy-Gel. This would further clean the floor to ensure all the sealer and dirt was removed, the pads also refine and improve the surface of the worn tiles. The soiling was rinsed and removed as before with the wet vacuum.

Last step in the cleaning process was to give the tiles an acid rinse using Tile Doctor Grout Clean-Up which is acidic. This product further cleans up the tiles countering any dormant salts in the tiles and neutralises the pH level of the tiles after the use of the use of strong alkaline cleaning products earlier.
After a final rinse and extraction with the wet vacuum I wiped the floor with micro fibre cloths and clean water so it would be ready for sealing the following day when the pub was due to closed most of the day.

Victorian Floor Bell Inn Pub During Cleaning St Johns Worcester

Sealing a Victorian Tiled Public House Floor

The landlord had requested a satin finish, so Tile Doctor Seal and Go Extra was chosen to seal the tiles and it leaves a lovely subtle sheen, it’s also breathable so fine to use on old floor like this one.

Before starting the moisture levels in the floor were checked with a damp meter and this confirmed it was dry and ready for sealing. The first coat was applied leaving an hour between coats to allow for drying. In total four coats were applied which left durable protection and a sheen finish.

Once done the landlord commented on how good the floor looked and I understand it’s also been remarked on by a few of the regulars.

Victorian Floor Bell Inn Pub After Renovation St Johns Worcester

For aftercare cleaning I recommended the use of Tile Doctor Neutral Tile Cleaner, this is a gentle yet effective cleaner that will ensure they get maximum life out of the new sealer.

Professional Restoration of a Victorian Tiled Public House Floor in Worcestershire

Renovating a Victorian Tiled Floor at The Bell Inn Pub St Johns, Worcester Read More »

Victorian Tiled Hallway floor Restoration Stourbridge

Victorian Tiled Hallway Renovated in Stourbridge

1 Comment / Stourbridge Tile Cleaning, Victorian Tile Cleaning / Mark Conway

A customer from Stourbridge requested a visit to see what could be done about their Victorian tiled floor in the hallway. Changes to the property had required the installation of a gas pipe under the Victorian tiled floor in the hallway and so the beautiful tiles had been removed and a trench gouged out of the floor for the pipe. Naturally the owner now wanted to the tiled floor restoring to its original state.

I went over to assess the damage and informed the customer the gas pipe would need lowering by a gas safe engineer to enable me to install a new screed and continue the pattern. They agreed to get this organised and I worked out a price to restore the floor.

Victorian Tiled Hallway floor Before Repair Stourbridge

Happy with the quote they requested I track down the replacement tiles needed for the job and would be in touch once the gas pipe had been lowered.

Deep Cleaning a Victorian Tiled Hallway Floor

Once that work was done, I returned to install a new screed level with the height of the existing base and left it to set for a few days. I had managed to source some reclaimed tiles that would match nicely so I ordered these up and returned to the property once they had arrived.

The tiles were then cut to shape and fixed in place to match the original pattern. Once set they were grouted in making sure to get a close to original match with the original floor as possible.

Once the floor has set, I was able to move onto cleaning the whole floor. To do this I applied Tile Doctor Acid Gel cleaner and scrubbed it in with a coarse 100-grit diamond pad. Being a gel, this product is more controllable and results in faster drying times. Gel cleaners are idea for Victorian floors which were installed before the invention of the damp proof membrane, their low moisture content ensures we don’t exacerbate any issues with dampness in the floor.

The gel was then rinsed off the floor using a little water and rapidly extracted using a wet vacuum. The process was then repeated using a 200-grit diamond pad to further clean and improve the surface of the tiles.

Once done the floor was inspected and stubborn stains spot cleaned by hand.

Sealing a Victorian Tiled Hallway Floor

To seal the Victorian tiles, I applied a couple of coats of Tile Doctor Seal & Go Extra, this is a modern breathable sealer that improves colour and adds an appealing sheen finish. The new sealer helps blend in the replacement tiles and will protect the floor going forward ensuring any dirt remains on the surface where it can easily be cleaned away.

Victorian Tiled Hallway floor After Restoration Stourbridge

The customer was very pleased with the transformed floor and was especially happy with the tiling work which even if I do say myself worked out very well. I bet you can’t tell where the replacement tiles are in the finished photos.

Victorian Tiled Hallway floor After Restoration Stourbridge

For aftercare cleaning I left them with a bottle of Tile Doctor Neutral Cleaner which is specially formulated for cleaning sealed tiles. We don’t recommend tile cleaning products you find on supermarket shelves as the are usually too strong and can strip a sealer off the floor prematurely. If your choosing another product to clean your floor always read the label to make sure its compatible.

Victorian Hallway Floor Deep Cleaned and Sealed in Merseyside

Victorian Tiled Hallway Renovated in Stourbridge Read More »

Victorian Conservatory Floor Extended in Malvern

Extending a Victorian Tiled Conservatory floor in Malvern

1 Comment / Malvern Tile Cleaning, Victorian Tile Cleaning / Mark Conway

I was contacted by a homeowner in Malvern who had a conservatory floor that was tiled in Quarry and Victorian tiles. They wanted a quote for removing the Red Quarry tiles and replacing with matching Victorian tiles. The Victorian floor tiles looked so much more interesting and beautiful than the Quarry so it was definitely the right thing to do.

Victorian Conservatory Floor Before Extending Malvern 064734

My background is tiling so undertaking this sort of work is not a problem, my only concern was tracking down Victorian tiles that would match the original. With this in mind I popped over to the house and took all the necessary measurements and tile colour samples. I was then able to use this to research suitable matching replacements and put together a quote for the work. Happy with my price my quote was accepted and agreed a date for the work to commence.

Extending a Victorian Tiled Conservatory Floor

The first step was to remove the Quarry tiles and prepare the base to accept the new tiles making sure to get the level just right. This can be a messy and dusty job but fortunately being in a conservatory there was plenty of ventilation through the patio doors. The floor was then cleaned up ready to take the replacement tiles which as it turned out wasn’t that difficult to source as they are still very popular.

Victorian Conservatory Floor During Extension Malvern 064734

I then set out spirit and laser levels and tiled the inset of the main floor, this is meticulous work as many of the tiles had to be cut to just the right size to match the original pattern. The tiles are then laid dry onto the floor so ensure they pattern is exactly right before being fixed permanently in place with adhesive.

Once this central section was dry, I moved onto the borders making sure to replicate the existing border pattern along the walls, again this was meticulous work and it took 3 days before all the tiling work was complete and I was able to grout the floor.

Cleaning a Victorian Tiled Conservatory Floor

On the fourth day the tiling work was complete, and I set about giving the original Victorian floor a thorough clean starting with the application of Tile Doctor Remove and Go to remove any remnants of sealer, paint splashes from decorating and other marks. The solution was left to soak into the tile and grout for ten minutes before being worked in with a 100-grit diamond pad to really get the dirt off.

After a rinse with water the soiling was then removed with a wet vacuum. This was followed up with a 200-grit diamond pad applied only with water for lubrication and again the soiling generated was rinsed off and extracted with a wet vacuum.

The whole floor was then treated to an acid wash using Tile Doctor Acid Gel. This final step in the cleaning process removes any grout smears left over from tiling and further cleans up the tiles. After a final rinse and extraction, the floor was left to dry off overnight.

Sealing a Victorian Tiled Conservatory Floor

I returned the next day to seal the tiles checking first that the floor was dry by taking a few moisture readings with a damp tester. This confirmed the floor was dry and ready for sealing for which I used Tile Doctor X-Tra Seal which is an oil-based sealer that adds character and a subtle shine to Victorian tiles. It’s also fully breathable sealer with built in UV protect that is rated for internal and external use and so ideal for a conservatory floor.

Victorian Conservatory Floor After Extension Malvern 064734

Over the course of the five days the floor was transformed, and my customer was very happy with result and confirmed it was the right decision. For aftercare of Victorian floor tiles, I recommended the use of Tile Doctor Neutral Cleaner which is an effective yet gentle floor cleaning product that won’t degrade the sealer.

Professional Extension of a Victorian Tiled Conservatory Floor in Worcestershire

Extending a Victorian Tiled Conservatory floor in Malvern Read More »

Honed Travertine Floor Polishing Belbroughton

Travertine Kitchen Floor Polished to a High Shine in Belbroughton

1 Comment / Kidderminster Tile Cleaning, Stourbridge Tile Cleaning, Travertine Tile Cleaning / Mark Conway

I received this enquiry regarding a dull Travertine tiled floor at a property in the small village of Belbroughton near Stourbridge. My client had been considering replacing the stone floor as they were unhappy with how dull it had become, also some holes had formed.

Honed Travertine Flooring Before Polishing Belbroughton

I paid the property a visit to survey the floor and work out a quote for renovating the stone. I talked through with the client how I could restore the appearance of the Travertine using a set of diamond pads. They were delighted to hear that the floor could be restored, and it would not be necessary for them to replace it. The quote was accepted, and the work scheduled, the work would take three days to complete.

Cleaning and Repairing a Travertine Honed Tiled Kitchen Floor

The first step was to ensure the kitchen kick boards were removed and silicone applied to base of the kitchen units to stop water penetrating the wood. I also sealed the skirting boards with silicone where needed. Preparation is essential to ensure the best experience for our clients and avoid damage.

The cleaning process could then begin. Using a 200-grit pad attached to a rotary machine I scrubbed the floor and grout lines using a dilution of Tile Doctor Pro-Clean. The floor was then rinsed with water and the soil was removed using the wet vacuum. I repeated this again to clean up the more stubborn areas.

Once I was happy the floor was clean I then filled the holes using epoxy resin, colour matched to the travertine. Filling the holes would prevent any dirt build up in the future, coupled with applying the sealer.

The following day was the start of the resurfacing and polishing of the stone. Starting with a 400-grit diamond pad I made several passes of the floor, I then moved onto the 800-grit all, then worked through the sequence of pads right the way through to 3000-grit. After each pad the floor was rinsed with water and the soiling generated extracted with a wet vacuum.

Sealing a Travertine Honed Tiled Kitchen Floor

The floor was left to dry overnight and then we returned the following day to start the sealing process. My client wanted the Travertine to have a natural look, so I applied several coats of Tile Doctor Ultra-Seal. This is a no sheen, natural looking sealer, it gives great stain protection to the stone and the grout and is really useful in areas such as kitchens where there is high traffic and spillages.

Honed Travertine Flooring After Polishing Belbroughton

To bring up the polished appearance of the stone further Tile Doctor Shine Powder were ground into the floor using a white pad. This last step gives the Travertine a high shine and very durable finish.

Once complete the Travertine looked stunning and the kitchen looked fantastic. Although happy my client was concerned the shine may dull again over time, so before leaving I spent time discussing ways to maintain it.

First, we talked about aftercare cleaning for which I recommended the use of Tile Doctor Stone Soap which is an effective yet gentle cleaning agent that helps maintain the patina on the stone. I suspect the reason small holes were forming in the Travertine previously was due to use of strong cleaning products which are acidic and simply too harsh for use on Travertine. Second, I recommended we work out an annual maintenance plan for the floor where I would return once a year to further polish the stone and top up the sealer. With the combination of the two I was confident the stone would keep looking it’s best.

Professional Restoration of a Travertine Tiled Kitchen floor in Worcestershire

Travertine Kitchen Floor Polished to a High Shine in Belbroughton Read More »

Black Slate Kitchen Floor Restoration St Johns Worcester

Black Slate Kitchen Floor Renovated in St Johns Worcester

1 Comment / Grout Cleaning and Sealing, Slate Tile Cleaning, Worcester Tile Cleaning / Mark Conway

I’m not sure what was previously used to seal these Black Slate floor tiles in the kitchen of a property in the St Johns suburb of Worcester but something had not gone well. The sealer had completely failed and was starting to peel off resulting in a very unsightly appearance.

Slate Kitchen Floor Before Restoration St Johns Worcester

The owner was not happy, as well as the peeling the floor had lost its colour and now looked terrible. I was called in to strip the old sealer off the Slate and replace with something more hard wearing.

I visited the property to survey the floor and investigate the full extent of the problems. After running a few tests, I discussed the process for restoring the Slate. They were happy to go ahead with my quote and we booked in a mutually convenient date for the work to commence.

Removing Sealer from a Slate Tiled Kitchen Floor

To strip off the failed sealer the floor was sprayed with a strong dilution of Tile Doctor Remove and Go with Tile Doctor Oxy-Gel applied on top. Both these products are powerful strippers and Oxy-Gel is also a cleaner. Using a Black scrubbing pad fitted to a rotary floor machine the products were worked into the floor.

This process did a good job of removing the old sealer and cleaning up the tiles and after the pad had been across the whole floor it was rinsed with water and the soiling extracted with a wet vacuum. The process was then repeated until I was satisfied that all the sealer had been removed and the ingrained dirt had been released from the pores of the stone.

Once the floor was clean, I moved my attention to the grout lines, these were flushed and scrubbed with Tile Doctor Pro-Clean worked in by hand with a scrubbing brush. After another rinse and extract the floor was left to dry off overnight.

Slate Kitchen Floor During Restoration St Johns Worcester

Sealing a Slate Tiled Kitchen Floor

The next day I returned to seal the tiles first checking they were dry using a damp meter. All was well so I moved onto applying the sealer which for this Slate floor I had chosen Tile Doctors newest sealing product called X-Tra Seal. This is an oil-based impregnator that works from withing by soaking into the pores of the stone, occupying the pores and thus preventing dirt from residing there.
Several coats of sealer were applied and by the time I had finished the floor was completely transformed. The new sealer had worked wonders on the Slate bringing out the dark colours and character whilst adding durable protection. The floor was now restored and looking how it should.

Slate Kitchen Floor After Restoration St Johns Worcester

For aftercare cleaning I recommended they use of Tile Doctor Neutral Tile Cleaner which will help keep the floor in tip top condition. This is a pH neutral product which is mild enough to be used daily, it will ensure that the newly applied sealer is not compromised unlike some household cleaners which are simply too strong and can break it down.

The floor looked great as you can see from the pictures and the client was very happy with the completed work, another happy Tile Doctor client.

Professional Restoration of a Slate Tiled Kitchen Floor in Worcestershire

Black Slate Kitchen Floor Renovated in St Johns Worcester Read More »

Terrazzo Tiled Hallway Floor Renovation Stourbridge

Stained Terrazzo Hallway Floor Renovated in Stourbridge

1 Comment / Stourbridge Tile Cleaning, Terrazzo Floor Cleaning / Mark Conway

It is tricky to tell from the photos but this Terrazzo tiled floor at a property in Stourbridge was stained with various contaminates and the owner has decided to call us in to get it cleaned. Stourbridge is a small market town in the West Midlands about 20 miles north of my base in Worcester and once famous for its glass making.

Terrazzo Floor Before Renovation Stourbridge

To renovate Terrazzo, you ned to understand that it’s made up of thousands of pieces of crushed stone including marble, so you need to treat it like a stone floor and use a set of burnishing pads to grind off the dirt, old sealers and bring up the polish. Our client was delighted to hear that the floor could be restored and that we would be able to improve the staining and likely remove it. They were happy to go ahead with our quotation and we arranged to complete the work later in the month.

Cleaning a Terrazzo Tiled Hallway Floor

On arrival work began by taping up the skirting boards and surrounding wood trims to ensure they were protected. To renovate the Terrazzo, no chemical products would be needed for the cleaning, just a selection of burnishing pads starting with a very coarse 100-grit 17-inch diamond encrusted burnishing pad. The coarse pads break out the deepest stains, removing dirt and old sealers and are passed over each tile four times. Water is used to lubricate the process and it isn’t long before this turn into a dark slurry. Once done the floor is rinsed with a little more water and the slurry extracted with a wet vacuum.

This process was repeated with the 200, 400, 800, 1500-grit pads. After a final rinse the last pad in the sequence which is a 3000-grit pad is applied dry with only a little water sprayed onto to the floor. This last pad is a polishing pad that adds a slight shine to the Terrazzo.

Sealing a Terrazzo Tiled Hallway Floor

Due to the fact the cleaning process involved minimal amounts of water and the last pad is applied dry the stone was dry in no time and therefore ready for sealing. For sealing I had selected Tile Doctor Colour Grow which met the owners’ requirements and adds a durable protection which is great for areas such as hallways that experience a lot of foot traffic.

Three coats were applied allowing each one to dry before applying the next. All stains had been removed and the natural colours in the crushed stone were improved by the sealer which has a colour enhancing formula. The floor looked great, and the client was very happy with the work we had carried out.

Terrazzo Floor After Renovation Stourbridge

For aftercare on a floor like this I recommended using Tile Doctor Stone Soap which we usually use on polished stone. It’s a mild cleaner with a neutral pH which is ideal for sealed stone and will also help add a slight patina.

Professional Restoration of a Terrazzo Tiled Hallway in Worcestershire

Stained Terrazzo Hallway Floor Renovated in Stourbridge Read More »

Slate Tiled Floor Before After Renovation Bromsgrove

Slate Floor Tile and Grout Deep Cleaned and Sealed in Bromsgrove

1 Comment / Elmbridge Tile Cleaning, Grout Colouring, Slate Tile Cleaning / Mark Conway

Earlier this year I visited a customer in the Worcestershire town of Bromsgrove who was considering replacing their Slate tiled floor due to the fact it was looking grey and unappealing. Realising this would be an expensive option I was asked to pop round and quote for renovating it instead.

Slate Tiled Floor Before Cleaning Bromsgrove

After visiting to survey the floor and quote for the renovation I explained that my renovation plan was to use diamond pads to resurface and clean the slate and flush and clean the grout lines. I could then seal the Slate to restore the colour and protect the stone from ingrained dirt and staining. A quote was sent, excepted and a date agreed to start the work.

Removing Old Sealer and Deep Cleaning Slate Tile and Grout

There was still evidence of the original sealer on the floor and this would need to be removed before applying a fresh sealer. So, to bring the Slate tiles back to life my first step was to spray the Tile and Grout with a strong cleaning and coatings remover called Tile Doctor Remove and Go which was worked into the floor using a rotary machine fitted with a black scrubbing pad. The floor was then rinsed with water and the slurry extracted with a wet vacuum.

With the old sealer removed I then moved onto to deep cleaning the tile and grout using Tile Doctor Oxy-Gel which being a gel is extremely easy to control and is great for treating stubborn areas. This was worked into the tile and grout with diamond encrusted burnishing pads of different grits until I was satisfied the Slate was as clean as it could be.

After another rinse and extraction, I turned my attention to the Grout, pads can struggle to get into the recesses of the grout line so I applied a strong dilution of Tile Doctor Pro-Clean onto the grout and worked it by hand with stiff grout brushes.

After a final rinse and extraction with the wet vacuum the floor was left to dry out overnight.

Sealing Slate Floor Tiles

The sealer stripping and cleaning took up most of the first day so day two I returned on day two to seal the floor, first checking the stone was dry enough to accept a sealer. I use a damp meter to check the moisture levels on various parts of the stone and all the readings were within tolerance. We do not recommend applying a sealer to a damp floor as the results can be patchy.

To seal the Slate and get the appearance my client was looking for I applied Tile Doctor X-Tra seal which is a very modern oil-based sealer that works well on dark Slate enhancing the black colours and giving a deep but subtle shine to the stone.

Slate Tiled Floor During Sealing Bromsgrove

Once done the floor looked transformed and before leaving, I left a bottle of Tile Doctor Stone Soap with the client and gave them information about how best to maintain the floor. This product is pH neutral and cleans whilst maintaining the patina on the stone helping to keep the Slate in good condition.

Slate Tiled Floor After Cleaning Sealing Bromsgrove

Professional Restoration of a Honed Slate Tiled Ground Floor in North London

Slate Floor Tile and Grout Deep Cleaned and Sealed in Bromsgrove Read More »

Victorian Tiled Hallway Floor Before After Builders Clean Worcester

Renovating a Paint-Stained Edwardian Tiled Hallway Floor in Worcester

1 Comment / Victorian Tile Cleaning, Worcester Tile Cleaning / Mark Conway

This Edwardian property in Worcester laid in a herringbone tile pattern had been subjected to substantial renovations resulting in a crew of builders treading dirt and building materials through the Victorian tiled hallway. The tiles were now looking very dark and grubby with straining from what cement or plaster. Someone had tried to wash the floor but having realised it wasn’t as easy as it looked reached out to us to have it done professionally.

Victorian Tiled Floor Before Builders Clean Worcester

I decided the best thing to do was to give the tiles a deep clean to remove the old sealers and dirt and then to apply a fresh sealer that would put some life back into the tiles. My quote was accepted and a date agreed for my return and more importantly once all the builders had gone.

Renovating an Edwardian Tiled Hallway Floor

To clean up the tiles, remove the staining and strip off the old sealer I sprayed Tile Doctor’s Remove and Go onto the tile, this product is a multi-purpose stripper formulated with a long dwell-time to remove most sealers, epoxy grout haze, adhesives and even paint.

After leaving it to soak in for ten minutes the Remove and Go had broken down the soiling and was ready to be scrubbed in. I use a Black scrubbing pad to do this fitted to a rotary buffing machine and adding water along the way to help lubricate the process. Once done the soil generated was extracted using a wet vacuum. This process was then repeated until I was satisfied.

Old Victorian floors don’t have a damp proof membrane installed under the floor so the next step was to treat any dormant alkaline salts in the floor using Tile Doctor Acid Gel. These can materialise as white spots on the tiles as the moisture rises through the tile and evaporates on the surface leaving the salt behind. The process is known as efflorescence and you can neutralise the salts by giving the floor an acid wash. The Acid Gel is scrubbed into the tiles as before and then rinsed off with water and then extracted with a wet vacuum.

Once I was done the floor was looking so much better and after more drying with the wet vacuum, I was able to leave it overnight to dry off fully.

Sealing a Victorian Tiled Hallway Floor

Returning three days later, I took some moisture readings with a damp meter first. The readings were fine so satisfied that the tiles were sufficiently dry, I began applying what Tile Doctor Colour Grow. This product was chosen for its ability to improve the colours in the tile and because its fully breathable which is an important consideration when sealing floors that don’t have a damp proof membrane.

Victorian Tiled Floor After Builders Clean Worcester

As you can see from the photos, the floor looks so much fresher and 100% cleaner, not bad for a hundred-year-old floor.

Before leaving I took time to discuss how to look after the floor including the importance of avoiding harsh tile cleaning products on the floor as they can reduce the life of the sealer. For the regular cleaning of sealed Victorian tiles, I recommend Tile Doctor Neutral Cleaner.

Professional Cleaning of an Edwardian Tiled Hallway and in Worcestershire

Renovating a Paint-Stained Edwardian Tiled Hallway Floor in Worcester Read More »

Limestone Tiled Kichen Floor Before and After Renovation Worcester

Grubby Limestone Kitchen Floor Restored in Worcester

1 Comment / Limestone Tile Cleaning and Polishing, Worcester Tile Cleaning, Work by Category, Work by Location, Work History / Mark Conway

This client from Worcester contacted us about their Limestone tiled floor that was installed in their kitchen and utility room. The couple had only recently moved into the property and had wanted something done about the tile and grout which was looking worse for wear and thoroughly neglected by the previous owner.

Neglected Travertine Floor Before Renovation Worcester

I’m based in Worcester, so it wasn’t long before I was able to visit the property and survey the floor and create a quote for renovating it. Hopefully you can see from the photos that the grout had darkened in places and the Limestone tiles looked dull and grubby. The problem with natural stone floors like this is over the years the protective sealer becomes worn down leaving it vulnerable to ingrained dirt. Without a sealer to protect the stone it had become heavily soiled and loses its original polished appearance.

The quote (which was accepted) included deep cleaning the stone and grout to remove deep seated dirt and then to polish and seal the Limestone to protect it.

Deep Cleaning a Neglected Limestone Tiled Kitchen Floor

To bring the Limestone tile back to life my first step was to run a coarse 400-grit burnishing pad, fitted to a weighted Italian Hypergrinder rotary machine, over the floor using a dilution of Tile Doctor Stone Soap to help with the cleaning and provide lubrication. The 400-grit pad deep cleans the stone and can remove light scratches, old sealers and etching caused by the use of acidic cleaning products such as bleach.

Neglected Travertine Floor During Renovation Worcester

After rinsing the floor with water and then extracting the soil with a wet vacuum I moved onto the 800-grit Burnishing Pad which is the first step in rebuilding the polished appearance on the Limestone. The process is the same as the 400-grit pad and after another rinse and extraction it was repeated using the 1500-grit pad all of which further build on the polished appearance of the stone.

Deep Cleaning Grout on a Limestone Tiled Kitchen Floor

The cleaning and burnishing took up much of the first day however floor pads do struggle to reach into the recesses of the grout lines so before leaving I turned by attention to the grout. For this I made up a strong dilution of Tile Doctor Pro-Clean and applied to the grout lines where it was left to soak in for ten minutes. Then I hand scrubbed the grout using a grout brush. Once done the soil was rinsed off the floor as before and extracted using the wet vacuum. The floor was dried as much as possible using the wet vacuum and then allowed it to dry off fully overnight.

Polishing and Sealing a Limestone Tiled Ground Floor

The following day the final 3000-grit pad in the four-pad set was applied to the floor to bring up the polish even further. The pad is applied dry with only a little water sprayed onto the tile. We call this process a “Spray Burnish” and as well as leaving the floor nice and dry ready for sealing it adds a nice subtle shine to the stone.

To seal the Limestone and further enhance the shine on the Limestone I applied Tile Doctor Shine Powder which is a crystalised powder that is worked into the stone with a White buffing pad running at a slow speed. The crystals add a tough durable deep shine to the stone that provide protection from ingrained dirt.

Neglected Travertine Floor After Renovation Worcester

Once done the floor looked transformed once complete and before leaving, I left a bottle of Tile Doctor Stone Soap with the client and gave them some information about how best to maintain the floor. This product is pH neutral and cleans whilst maintaining the patina on the stone helping to keep the floor in great condition.

Professional Restoration of a Honed Limestone Tiled Ground Floor in North London

Grubby Limestone Kitchen Floor Restored in Worcester Read More »

Victorian Tiled Hallway Floor Renovation Malvern

Victorian Floor Renovation in Malvern Worcestershire

1 Comment / Malvern Tile Cleaning, Victorian Tile Cleaning, Work by Category, Work by Location, Work History / Mark Conway

This enquiry was from a property owner in the picturesque Malvern hills who needed some help with a Victorian tiled hallway. The floor had an unsightly concrete door threshold that the client wanted tiling, several tiles throughout the floor were loose and needed restoration and the floor needed a deep clean and seal. All of this was possible so after my site visit, I produced a quote which I sent by email and the work was scheduled.

Victorian Hallway Floor Before Renovation Malvern Hills

Designated an Area of Outstanding Natural Beauty, Malvern is a spa-town that lies at the foot of the Malvern Hills in in Worcestershire. The centre of Malvern, known as Great Malvern, is an historic conservation area and the town dramatically during Victorian times. So, it’s no surprise when I get called to maintain the many Victorian properties here.

Cleaning and Repairing a Victorian Tiled Hallway Floor

The first day was spent removing the concrete from the door threshold. I didn’t want to cause damage the surrounding area, so I had to proceed carefully and so this part was quite labour intensive.

I then used cement boards which were cut to size to build the floor level, allowed to dry, and then tiled following the pattern from the opposite door. Fortunately, we had managed to source some reclaimed tiles which were very close in colour and size to match the existing floor. Once this was completed, I moved onto resetting the loose tiles. The floor was then left to dry overnight so the adhesive and grout would set.

The following day I rotary cleaned the floor with a 200-grit milling pad and a strong dilution of Tile Doctor Pro-Clean, this gave the floor a really deep clean. The floor was rinsed, and the soil removed using a wet vacuum. The floor then needed to dry overnight before we could apply the sealer.

There didn’t seem to be any signs of Efflorescence on this floor, which is where salt deposits appear on the surface due to moisture. It can be particularly common in floors of this age which are too old to be fitted with a damp proof membrane. However, this floor appeared to be ok.

Sealing a Victorian Tiled Hallway Floor

We retuned the following day and tool a couple of moisture readings with a damp meter before concluding the floor was dry and ready to be sealed. First, I applied a coat of Tile Doctor Stone Oil which is an impregnating sealer that improves character and then followed this up with three coats of Tile Doctor Colour Grow allowing plenty of drying time between each coat.

Victorian Hallway Floor After Renovation Malvern Hills

Colour Grow is also an impregnating sealer however this product is designed to improve colour as well as provides long lasting durable protection to the floor. This product is also breathable so any future moisture can rise through the tile and not become trapped underneath where it could cause problems.

By the time I had finished the Victorian floor looked transformed, the colours were richer and most importantly my client was very pleased with the result and even left the following feedback.

“We are very pleased with the work”

Before leaving I recommended, they use Tile Doctor Neutral Tile Cleaner to help keep the floor in the best condition, especially in a high traffic area such as the hallway. Using this product will ensure the sealant lasts longer.

Professional Restoration of a Victorian Tiled Hallway in Worcestershire

Victorian Floor Renovation in Malvern Worcestershire Read More »

Limestone Patio Before and After Renovation Stourton

Colour Restored to Limestone Patio Tiles in Stourton

1 Comment / Kidderminster Tile Cleaning, Limestone Tile Cleaning and Polishing, Work by Category, Work by Location, Work History / Mark Conway

I was recently contacted about a faded Limestone patio which needed attention in the small village of Stourton. Having spoken to the owner on the phone I arranged to visit the property so I could assess the issues in full and prepare a quote. We have found that during the Covid-19 pandemic, people have been spending so much time at home outside, Tile Doctors have been getting more requests for patio restorations which are ideal considering the situation.

Limestone Patio Before Renovation Stourton

We visited site to carry out a survey following social distance guidelines. The limestone flags were very washed out and grey, nothing like when they were first set in the patio area. The owner of the house explained that the flagstones had never been sealed and had been washed weekly with a jet wash. Over time the elements had got to the stone and disrupted the oils which are present in the stone causing the washed-out look. I recommended a restorative treatment involving deep cleaning, oiling and the application of a colour enhancing sealer. This process which restore its original appearance and get the patio looking great again.

Cleaning and Restoring a Limestone Tiled Patio

My quote was accepted, and I set to work cleaning the stones with a medium dilution of Tile Doctor Pro-Clean worked in with a rotary machine fitted with a black scrubbing pad. Pro-Clean is a concentrated, multi-purpose high-alkaline cleaner, stripper and degreaser that can be diluted at varying strengths (see directions) and is safe to use on stone. The slurry was then extracted with a wet vacuum and the process repeated until I was satisfied.

On this occasion the stone wasn’t that dirty, it was just bleached of colour so I was able to clean it with Pro-Clean, had the stone been heavily stained I would have opted for Tile Doctor Patio Cleaner. You must be very careful with that product through as its very strong.

After several hours of scrubbing, the stones were looking clean, so I left the patio to dry out in what was becoming a very hot day. The Limestone dried quickly so it wasn’t long before I was able to move onto the next treatment which was to apply Tile Doctor Stone Oil. Stone Oil puts back the natural oils in the stone improving texture and colour. Once done I left the patio to dry out overnight.

Sealing a Limestone Tiled Patio

This work was done in May which turned out to be a really hot month with hardly any rain, ideal conditions for applying a sealer to external stone. Therefore, I was able to return the following day and seal the patio. For this I used three coats of Tile Doctor Colour Grow sealer, this is a breathable colour intensifying sealer which will protect the stone going forward and make it easier to clean. In this instance it enhanced the beautiful natural colours of the limestone and left it sealed and in great condition.

Limestone Patio After Renovation Stourton Showing Water Test

Being breathable this sealer will cope well with the damp weather we often get in the UK, however its worth noting that particularly cold winters where the temperature consistently drops below minus 5 degrees Celsius can cause problems.

Limestone Patio After Renovation Stourton

The client was very satisfied with the work we had carried out and they were looking forward to the lockdown easing so they could show it off to family and friends once they are able to visit again- hopefully very soon.

Professional Restoration of a Limestone Patio in Worcestershire

Colour Restored to Limestone Patio Tiles in Stourton Read More »

Victorian Minton Tiled Floor Before and After Restoration in Kidderminster

Restoration of a Victorian Minton Tiled Hallway Floor in Kidderminster

1 Comment / Kidderminster Tile Cleaning, Victorian Tile Cleaning, Work History / Mark Conway

I received this Tile Doctor enquiry from a customer in the historic market town of Kidderminster who had a Victorian Minton Tiled hallway floor that had been covered in carpet for a long time. The carpet had since been removed and now the floor was fully exposed you could see it was covered in carpet glue and dirty with ingrained grime.

Victorian Minton Tiled Hallway Covered in Carpet Before Restoration Kidderminster

I arranged an appointment to inspect the floor thoroughly and provide a quote; you can never be sure what issues you might find, so surveying the floor first ensures I can give an accurate price. As anticipated the entire floor was covered in thick glue, fortunately apart from a few loose tiles the floor was in good order. I explained to the client the process I would use on the floor and that I was confident the floor could be restored for them. My quote was accepted, and we arranged a date to carry out the work.

I often get customers claiming to have an original Minton Tiled floor however there were many manufacturers creating similar patterns at the end of the 19th century, the only way to be certain is to lift a tile and look to see what’s stamped on the back. In this case we had a few loose ones that needed relaying, so I was able to confirm that quite easily.

Cleaning/Repairing a Victorian Tiled Hallway Floor

I arrived on the booked day and the first step was to tape up the surrounding area to prevent any damage from splashing. I was then ready to tackle the glue. I applied a strong solution of Tile Doctor Remove and Go and covered the floor with industrial cling film to allow the solution to get to work without drying out. The film was removed after an hour and then the Remove and Go was worked into the tiles using a coarse 200-grit milling pad to cut through the glue and resurface the tiles.

Afterwards the floor was rinsed with water and the soil removed with a wet vacuum. Some of the glue proved very stubborn to remove and had to be dealt with carefully by hand using an industrial scraper, sometimes a bit of elbow grease is the only way to get the job done.

The floor was then given an Acid Rinse with Tile Doctor Acid Gel, this is designed to further clean the tiles and counter any efflorescent salts that might be present in the tiles due to the lack of damp proof membrane.

After another rinse and soil removal I turned my attention to the loose tiles which were secured by removing the tile, scraping out the adhesive and re-fixing. The appearance of the floor was much improved after day and the floor was then left overnight to dry out in preparation or the sealing process.

Sealing a Victorian Minton Tiled Hallway Floor

Returning the next day, I first checked the floor was dry using a damp meter. Once I was satisfied it was dry, I started to seal the floor. I had selected to use Tile Doctor Seal and Go Extra for sealing. It adds a richness to the colour of the tiles and a subtle sheen finish. I applied three coats, waiting for each one to dry before applying the next.

Victorian Minton Tiled Hallway Covered in Carpet After Restoration Kidderminster

The pattern on the floor was really nice and the colours were now very vibrant. The client was very pleased and left a great review copied below:

“Our floor wasn’t easy as it had some form of coating on it which was difficult to remove but Mark took a lot of time to ensure the surface was thoroughly clean before the sealant was put down. Very pleased with how it looks. K. B, Kidderminster”

Professional Restoration of a Victorian Tiled Hallway in Worcestershire

Restoration of a Victorian Minton Tiled Hallway Floor in Kidderminster Read More »

Marble Floor Before After Polishing Callowend

Polishing Honed Marble Flooring in Callow End near Worcester

1 Comment / Malvern Tile Cleaning, Marble Tile Cleaning, Worcester Tile Cleaning, Work History / Mark Conway

The pictures below are of a Polished Marble floor installed at a property in the village of Callow End which is a few miles South of Worcester. The owner of the house had attempted to clean and seal the floor by themselves and as you can see from the photographs, they ended up dulling its appearance. The physical nature of Marble and natural stone floors in general make them a difficult project to attempt without expert knowledge and the right equipment.

Marble Tiled Kitchen Floor Before Polishing Callowend

Marble Tiled Floor Before Polishing Callowend

I arranged to survey the floor and explained to the client how I intended to restore the appearance of the Marble to how it should look. I demonstrated the process on a small test area so they could get an idea of the result and explained that the floor could look even better than the day it was installed.

Tile Doctor has developed a system called burnishing for natural stone floors which involve the application of a set of diamond pads which are used in sequence to clean and restore the polish to the stone. My quote was accepted, and a date set for the work to begin which should take two days.

Cleaning and Polishing a Marble Tiled Floor

I arrived on the agreed date and started by sealing up the bases of the kitchen kickboards and skirting with silicone to protect against any damage from water ingress. I then vacuumed the floor to remove any debris and grit.

Tile Doctor Stone Soap was then worked into the floor with the first of a set of diamond encrusted Burnishing Pads. The first pad is a coarse 400-grit pad and is run over each Marble tile four times. The floor is then rinsed with water and the soil extracted with a wet vacuum. This process was then repeated with an 800-grit, 1500-grit and then finally a 3000-grit pad which is applied dry with only a little water spayed onto the floor.

Tile Doctor Stone Soap is a stone cleaning product designed for maintaining the patina on polished stone. Additionally, it has a sealer friendly pH Neutral formula which is ideal for floors like these. Many floor cleaning products you find in supermarkets are too harsh for use on natural stone and can cause damage over time (always read the label).

Sealing a Polished Marble Floor

Once the burnishing was complete the floor needed to be sealed to protect its’ final finish. Tile Doctor have a whole range of sealing products available but for a really durable shiny finish on Marble I recommend the application of Tile Doctor Shine Powder. This is a crystallising powder that provides a very high shine and tough durable finish, it’s worked into the stone using a white pad fitted to a rotary machine.

Marble Tiled Kitchen Floor After Polishing Callowend

My client was absolutely delighted with the result and agreed the floor had never looked so good and lived up to the high standard I told them they could expect.

For aftercare I recommended the use of Tile Doctor Stone Soap which will keep the floor clean and help maintain the deep patina that I had built-up on the Marble tiles.

Marble Tiled Floor After Polishing Callowend

Professional Polishing of a Marble Tiled Floor in Worcestershire

Polishing Honed Marble Flooring in Callow End near Worcester Read More »

Victorian Tiled Church Floor Before After Restoration Worcester

Renovating Flood Damaged Victorian Flooring at a Worcester Church

1 Comment / Victorian Tile Cleaning, Worcester Tile Cleaning, Work History / Mark Conway

Earlier this year I was contacted by the church warden of St Clements Church in Worcester regarding the renovation of its Victorian floor tiles. The Church was built 200 years ago and is one of the oldest churches in the city. Unfortunately, being situated close to the West bank of the River Severn it is at risk of flooding and a recent flood had ruined a large section of carpeting which had to be removed. In fact, according to the local newspaper Worcester has been named as sixth worst place in the UK for flooding.

Flood Damaged Church Victorian Tiles Before Restoration Worcester

Every cloud has a silver lining, so they say and, in this case, once the carpet was removed it revealed a very impressive Victorian tiled floor. There were two sections of 24m2 & 10m2, and I visited the Church to survey the floor and assess its condition.

Victorian tiles are generally very robust, and I discovered that the carpet had helped to preserve them in good physical condition. I conducted a few cleaning tests and I could see there were two areas where there was quite a lot of wax, dirt and carpet adhesive that would need removing. I discussed with the warden the process and provided a detailed quote.

My quote was accepted, and a date agreed to commence the work when their diary was a little quieter as the area would be out of use for a few days.

Renovating a Victorian Tiled Church Floor

On the first day I decided my first task would be to tackle the years of wax build-up and glue around the Altar. To do this I sprayed the floor with a strong dilution of Tile Doctor Remove and Go which is a powerful coatings remover designed for use on Tile and Stone. The tiles were then covered in industrial cling film, this prevents the solution drying out and increases the active dwell time on the tiles so it can really get to work breaking down the wax and adhesive.

Working in sections I repeated the process across the whole floor and after an hour I removed the cling film and then scrubbed the floor with a rotary machine fitted with a 200-grit diamond pad. This really got deep into the tiles and after repeating the process several times the soiled cleaning solution containing the wax and glue was rinsed off the tiles and extracted with a wet vacuum.

I then used handheld burnishing blocks and a scraper on the stubborn and hard to reach places that couldn’t be accessed by the rotary machine. It was a large area that needed to be treated in this way, so the cleaning process took three days before I was satisfied with the result.

Sealing a Victorian Tiled Church Floor

I used a lot of water in the cleaning process, so I left the floor to dry out for a few days, returning the following week to apply a sealer to the tiles.

I sealed the Victorian tiles with Tile Doctor Seal and Go Extra which is which is breathable thereby allowing for moisture to rise through the tiles and evaporate. This is an important consideration for old tiled floors where a damp-proof membrane hasn’t been installed. Without this moisture can build up in the floor where it could eventually spread out to the walls resulting in rising damp. The tiles took five coats of sealer and each coat had to be left to dry before applying the next so naturally this took some time and had to be done in sections cordoned off from the parishioners. Once the sealer had been applied to the whole floor the transformation of the church floor was complete, the floor looked fantastic and much more in-keeping with the period look of the building.

Flood Damaged Church Victorian Tiles After Restoration Worcester

I received a glowing review from the Church which I have copied below. I also heard that a parishioner had seen the floor and had cried because the last time she had seen the floor was 50 years ago at her wedding, its moments like those that make my job very worthwhile!

Mark Conway was an absolute star. He worked so hard on our Church floor. It looks magnificent now and everyone has commented on how beautiful it looks. Mark was such a nice friendly and helpful person and went the extra mile. Thanks Mark. A brilliant job.

Professional Restoration of a Victorian Tiled Church Floor in Worcestershire

Renovating Flood Damaged Victorian Flooring at a Worcester Church Read More »

Quarry Tiled Hallway Floor Restoration in Stourport-on-Severn

Carpet Covered Quarry Tiled Hallway Renovated in Stourport-on-Severn

1 Comment / Kidderminster Tile Cleaning, Quarry Tile Cleaning, Work History / Mark Conway

I was contacted by a client from the Georgian canal town of Stourport-on-Severn regarding their Quarry tiled hallway floor. The client had moved into the property sometime in the past and unhappy with the appearance of the tiled floor decided to have it covered up with carpet. The carpet was now due for a change and rather than replace it she looked around to see if anyone could restore the original quarry tiles.

Having found Tile Doctor, I was asked to pay the property a visit and quote for the restoration. I arranged a convenient time and went over to survey the tiles which although dirty were in good physical condition. The carpet however had secured to the floor with a carpet gripped screwed through the grout and a strong carpet adhesive all of which would need rectifying as part of the restoration.

Quarry tiled hallway floor Stourport-on-Severn Before Restoration

After reviewing the whole floor and completing a few tests I was confident we could remove the old glue and restore the floor back to its original condition. My quote was accepted, and a date agreed to start the work.

If you have never been, I can recommend a visit to Stourport, close to Kidderminster and famous for its canal junction location it was once one of the principal distribution centres for goods to and from the rest of the West Midlands.

Cleaning a Quarry Tiled Hallway Floor

The first job was to remove the carpet, underlay and carpet grippers. I then applied a strong dilution of Tile Doctor Remove and Go to breakdown the adhesives and to remove any old sealers. It was left to soak into the Quarry tile and grout for about ten minutes before being worked into the floor with a scrubbing rotary machine fitted with a black pad. It wasn’t long before the solution went dark with all the dirt that had been released from the pores of the tiles and the slurry was removed with a wet and dry vacuum.

Quarry tiled hallway floor Stourport-on-Severn During Restoration

I then applied Tile Doctor Acid Gel to remove some cement residue and combat any potential efflorescence issues which are quite common in old floors like these that don’t have a damp-proof membrane installed. The floor was then rinsed down with water to remove any trace of cleaning products, then then left to dry off overnight. Before leaving I spent time filling in the holes left by the screws of the carpet rods with a dark coloured grout which was as close a match to the colour of the tile as possible.

Sealing a Quarry Tiled Hallway Floor

On my return the following day I checked the moisture readings on the floor using a damp meter and as the readings were good, I proceeded to seal the floor. For a sealer I had chosen to use the tried and tested Tile Doctor Seal and Go Extra. This sealer allows for moisture vapour transmission making it partially breathable and ideal for situations where no damp proof membrane has been installed and where there is risk of moisture being trapped under the floor. It also allows the colour of the tiles to shine through without leaving a shiny finish. I gave the floor five coats allowing ample drying time in-between coats.

Quarry tiled hallway floor Stourport-on-Severn After Restoration

As you can see from the pictures the floor looked great and my client was extremely happy with the result and so pleased, they had finally taken the old hallway carpet up. For aftercare I recommended Tile Doctor Neutral Tile Cleaner to keep the floor in the best condition and ensure maximum longevity for the new sealer.

Professional Restoration of a Quarry Tiled Hallway in Worcestershire

Carpet Covered Quarry Tiled Hallway Renovated in Stourport-on-Severn Read More »

Dirty Ceramic Tile Grout Before After Grout Colouring Worcester

Light Grey Grout Recolouring on a Ceramic Tiled Kitchen Floor in Worcester

1 Comment / Ceramic Tile Cleaning, Grout Cleaning and Sealing, Grout Colouring, Worcester Tile Cleaning, Work History / Mark Conway

If you don’t like the colour of your grout or it’s severely stained, we usually recommend Grout Colouring which can be done with a kit from Tile Doctor and is available in ten popular colours. This was the case with a client of mine who wanted her Ceramic tiled Kitchen floor renovated.

Patchy Grout Before Recolouring in Worcester Kitchen

I visited the property in Worcester to survey the floor and discuss it with the owner. My client was mainly unhappy with the dark patchy floor grout and wanted the tiles cleaned and the grout deep cleaned to bring back the original lighter colour. We have multiple products for cleaning grout available but in this case the staining was so deep I recommended Grout Colouring. I usually keep a range of colours in my vehicle so I was able to demonstrate how it would look on an inconspicuous part of the floor and light grey was chosen.

Grout Recolouring of a Ceramic Tiled Kitchen Floor

I returned on the agreed date to renovate the floor and started by applying protective sheets to the kitchen units. Next I cleaned the floor with a green pad fitted to a rotary scrubbing machine. I used Tile Doctor Pro-Clean to cut through the grime and this soon darkened with the dirt that was released from the tile and grout. The soiled cleaning solution was then rinsed with water and extracted using a wet and dry vacuum, keeping the mess to a minimum.

The next step was to ready the grout joints for the recolouring process, this is done by spraying Tile Doctor Grout Colourant Pre-Treat Cleaner into the joints, leaving it to dwell for a few minutes and then scrubbing it in by. As well as cleaning, the solution etches the grout which ensures a strong bond with the grout colourant.

The floor was then speed dried with blowers and a heat gun. The grout was then given two coats of the Tile Doctor Light Grey Grout Colourant. This product is painted onto the grout line using a small brush, it takes a little time to complete and any residue is removed with a baby wipe before it has time to dry. Although tedious to apply the result is worth waiting for and it left the floor looking so much lighter and fresher.

The client was extremely happy and left a glowing review

“Mark proved to be a good choice for the three different floors that we needed to renovate. He explained clearly what he could do for each of them, carried out the work efficiently, and produced a finished job of a high standard. Mark is a good worker who is also easy to have around the house which is always an important aspect in the middle of major work being done. Adrian G, Worcester “

The grout colourant adds a tough barrier over the grout so it will keep its looks for a very long time, it also makes it much easier to clean. For aftercare I recommended the use of Tile Doctor Neutral Tile Cleaner which is a pH neutral product designed for the maintenance cleaning of tile and grout.

Professional Recolouring of grout on a Ceramic Tiled Kitchen in Worcestershire

Light Grey Grout Recolouring on a Ceramic Tiled Kitchen Floor in Worcester Read More »

Victorian Minton Tiled Floor Before After Restoration Kidderminster

Minton Victorian Tiled Floor Restored in Kidderminster

1 Comment / Kidderminster Tile Cleaning, Victorian Tile Cleaning, Work History / Mark Conway

I was recently contacted by the owner of this Minton Victorian tiled floor in Kidderminster. The tiles had been covered over with carpet which I suspect was due to some the tiles being missing. Now uncovered it was stained with glue and carpet underlay was still stuck to the tiles in places. The owner was keen to have the floor fully restored including replacing damaged and missing tiles. We can replace missing or damaged tiles however the problem with old Victorian floors is finding matching replacements due to the unique patterns that many have. Fortunately, due to the popularity of Victorian tiles there are several suppliers who sell reproductions and occasionally you can find originals on ebay.

Minton Victorian Tiled Hallway Floor Before Repair Renovation Kidderminster

I went over to survey the floor an could see the tiles were certainly in need of some love and care. As part of the visit I carried out a test clean on a patch of the floor and the results were very satisfactory, so the owner asked me to go ahead.

Cleaning/Repairing a Minton Victorian Tiled Hallway Floor

On the day of arrival my first job was to spray the floor with neat Tile Doctor Remove and Go, this is a powerful cleaner/stripper which set to work on removing the glue and carpet underlay, this product will also remove any old sealer. I then left the solution to dwell and worked the chemical in with my buffer and a black pad removing the slurry with a wet and dry vacuum.

The tiles were then treated to an acid wash using Tile Doctor Acid Gel to further clean them and counter any potential efflorescence problem which is a problem with floors of this age that were installed without a damp-proof membrane. The product was scrubbed into the tile and grout, rinsed off with water and then extracted with the wet vacuum.

Minton Victorian Tiled Hallway Floor After Repair Renovation Kidderminster

Once the floor was clean, I checked the colour of the tiles so I could cut and replace the missing section. I had managed to source some tiles that were a close match and set about cutting all the tiles to size and then fitted them using a flexible rapid set adhesive. The newly laid tiles needed to set, and the floor needed to dry out before we could apply the sealer.

Minton Victorian Tiled Hallway Floor After Repair and Clean Kidderminster

Sealing a Minton Victorian Tiled Hallway Floor

The floor was left to dry overnight, on my return in the morning I tested the floor with a damp meter to check the moisture levels and ensure it was dry enough for sealing. I was satisfied it was dry so was able to proceed and seal the floor. Five coats of Tile Doctor Seal and Go Extra were applied which takes a lot of time as you need to wait for the previous coat to dry before applying the next. This product is a semi-gloss breathable sealer which gives a nice sheen to the tiles and fully protects them. It really allowed the colours and detail of the pattern to shine through and being breathable it will cope with any moisture rising though the floor.

Minton Victorian Tiled Hallway Floor After Repair and Renovation Kidderminster

The client was very happy with the overall finish and was really pleased that the Victorian tiles were now restored to their original appearance. It a fact that original features like these are in demand and add a lot of value to a property.

Professional Restoration of a Victorian Tiled Hallway in Worcestershire

Minton Victorian Tiled Floor Restored in Kidderminster Read More »

Travertine Tiled Floor Before After Renovation Ombersley

Levelling and Polishing a Travertine Tiled Floor in Ombersley

1 Comment / Droitwich Tile Cleaning, Travertine Tile Cleaning / Mark Conway

I was contacted regarding a Travertine tiled floor which had been installed throughout a bungalow in the old Worcestershire village of Ombersley near Droitwich. The owner was unhappy that the tiles had not been laid completely flat and as such many were so uneven they presented a trip hazard. They were very disappointed with the floor and not sure if anything could be done about it.

Travertine Floor Before Lippage Removal Ombersley

I went over to the property to survey the floor and discuss potential solutions with the client. Having seen the problem for myself I was able to confirm this issue is know in the trade as “Lippage”. Had the tiles been made of Ceramic or Porcelain then the whole floor would have had to have been re-laid. Fortunately, being Travertine its possible to grind down the stone using a process Tile Doctor has devised we call Milling. Not only will this rectify lippage problem, but it will also restore the appearance of the stone.

The quote I provided was excepted and dates were arranged to complete the work.

Levelling a Travertine Tiled Floor

On the first day I started by adding protection to any vulnerable surfaces. This included adding a silicone bead to the bottom of the fixed kitchen units to avoid water damaging the wood and to shrink wrap any exposed kitchen appliances and white goods. Preparation is always vital as we do not want to damage anything during the renovation process.

I then started the process of lippage removal. This is done with a weighted rotary buffer machine fitted with a series of large diamond pads of increasingly higher grits. The first a very coarse 50-grit pad that is segmented. The pad is worked over the area and each section is timed, water is used to lubricate the process and checks are made after the specified time to check the lippage has gone. This pad is run over the whole floor and the floor then rinsed with water and extracted using a wet vacuum to remove the slurry that is created during the process.

Travertine Floor During Lippage Removal Ombersley

On day two I worked through the other pads in the system including the 100 and 200-grit segmented pads to further the resurface the stone. Again, water is used to lubricate the process and there is a lot of rinsing and extracting required. Again, the process is applied over all the Travertine tiles and is very time consuming. No other products are needed at this stage just water and sweat.

Polishing a Travertine Tiled Floor

Once the lippage issue was resolved and the floor level the next step was to further refine the surface of the Travertine to fully restore its polished appearance. This is done using a set of four non-segmented burnishing pads which range from 400 through to 3000 grit. Again, the pads are applied in increasing grits from coarse to very fine rinsing and extracting in-between.

The last 3000 grit pad is applied dry using a small amount of water which is sprayed onto the Travertine using a process we call a ‘Spray Burnish’, this pad really brings out the shine in the stone.

Sealing a Travertine Tiled Floor

The last step in the restoration process was to apply a durable surface protection to the stone so it would keep its appearance for some years to come. For polished stone where you want to bring up the shine, I recommend applying Tile Doctor Shine Powder.

Travertine Floor After Lippage Removal Ombersley

The powder is applied to the floor and worked into the stone using a white buffing pad fitted to a rotary floor buffer. It provides a very high shine and tough durable finish which is exactly what my customer wanted. As you can see from the pictures the result was quite dramatic and I can confirm my client was delighted with the result. Finally, the uneven stone tiles were now polished and level and no longer presented a tripping hazard.

For aftercare I recommended the use of Tile Doctor Stone Soap which is a sealer friendly cleaning product which has been especially formulated for the regular cleaning of sealed polished stone and helps maintain the patina.

Levelling a Travertine Tiled Floor in Worcestershire

Levelling and Polishing a Travertine Tiled Floor in Ombersley Read More »

Edwardian Tiled Hallway Floor Renovated in Worcester

Renovating an Edwardian Tiled Hallway in Worcester

1 Comment / Victorian Tile Cleaning, Worcester Tile Cleaning, Work History / Mark Conway

This customer bought an Edwardian property in Worcester and discovered a stained yet beautiful tiled period floor when removing the hallway carpet. They were delighted to find the tiles were in good physical condition but as you would expect the floor needed a thorough clean and then sealing to protect the tiles and improve the finish.

Edwardian Hallway Tiled Floor Before Clean and Seal

The property was well located, close to the city centre, River Severn and the stunning historic 12th century Worcester Cathedral. Neighbouring houses were of a similar age and it was lovely to see so many of them had retained their Edwardian tiled porchways. Naturally the new owners were keen to retain as many of the period features of the property as possible, and so over the moon to discover the original hallway.

After popping round to survey the floor I discussed my plan for restoring the hallway and submitted a quote based on two days’ work. The quote was accepted, and the work was scheduled for later in the month.

Cleaning an Edwardian Tiled Hallway Floor

The first day was spent cleaning the floor, firstly removing the carpet glue which was quite heavy on the edges of the floor. I used Tile Doctor Remove and Go for this and ceramic hob scraper, sometimes the oddest tools are the best! I then sprayed more Tile Doctor Remove and Go on to the remaining tiles leaving it to dwell for ten minutes. Then working the solution into the tiles with a 200-grit diamond pad fitted to my rotary scrubber, I really started to make some progress.

The soil generated was extracted with a wet vacuum and I made a start on giving the floor an acid wash. For this I applied Tile Doctor Acid Gel and pasted it onto the floor again working the gel into the tiles. Tile Doctor Acid Gel is particularly useful for removing cement and grout smears. Also, there was some evidence of salt stains (Efflorescence), old floors like these don’t have a damp-proof membrane so it’s quite normal for moisture to rise through the tile.

I removed the slurry with a heavy duty wet and dry vacuum cleaner. Then as a final measure I used micro fibre cloths and some Tile Doctor Grout Clean-up to remove any remaining smears once the floor was clean. I left for the day allowing the floor to dry overnight and would return the following day to seal.

Sealing a Edwardian Tiled Hallway Floor

Returning the following morning, I first checked the floor with a moisture meter to ensure it had dried off fully overnight. The sealer I would use as agreed with the customer would be Tile Doctor Seal and Go Extra. This is a topical fully breathable semi-gloss sealer and would give a nice light sheen and allow the colours in the tile to shine through. This sealer is fully breathable and would cope well with the light efflorescence issues the floor had experienced in the past.

Edwardian Hallway Tiled Floor After Clean and Seal

The moisture readings were fine, so I started to apply the first coat of sealer using micro fibre cloths. After allowing the required drying time between coats I started on the second coat. Leaving the right amount of time between coats is especially important in winter when drying takes longer. The floor was treated to five coats of sealer in total and the customer was very satisfied with the finish.

Professional Restoration of a Edwardian Tiled Hallway in Worcestershire

Renovating an Edwardian Tiled Hallway in Worcester Read More »

Quarry Tiled Floor Before and After Restoration Droitwich-Spa

Salt Damaged Quarry Tiles Replaced and Restored in Droitwich-Spa Kitchen

1 Comment / Droitwich Tile Cleaning, Quarry Tile Cleaning, Work History / Mark Conway

I was contacted to inspect a quarry tiled floor in the kitchen of a property in Droitwich Spa which was in need of repair and also in need of a clean and seal. Having spoken to the customer previously, I was aware there were several damaged tiles that would need replacing so before visiting the property to survey the floor I sourced potential replacements from several manufacturers so I could find one that would be a good match to the originals.

Once that was done, I went over with the samples to inspect the floor and whilst I was there marked all the damaged tiles that would need lifting and replacing. The house was quite old and many of the tiles had been badly affected by salt damage at some point in the past. Given the age of the property it could have been from efflorescence or it is possible it was flood damage as the property was about 700m from the River Salwarpe which has a history of overflowing. In fact, Droitwich Spa is known for its salt deposits and became a Spa town when the salt industry started to dwindle towards the end of the 19th century.

I worked out a quote to repair the floor, then clean and seal it which was accepted, and the work scheduled.

Cleaning and Repairing a Quarry Tiled Kitchen Floor

The first job was to remove the damaged tiles from the floor using various tools to prise the tiles away from the substrate. I then used a self-leveller to level the screed. All the new tiles would need cutting so I used a Bridge Saw with a diamond blade and proceeded to cut all the tiles to shape. The replacement tiles were then fixed in place using flexible adhesive and left to dry and then grouted.

Quarry Tiled Kitchen Floor During Tile Replacement Droitwich Spa

Quarry Tiled Kitchen Floor After Tile Replacement Droitwich Spa

The following day I moved onto cleaning the tiles. Tile Doctor Remove and Go was used to tackle any previous sealers. leaving the product to dwell for the required time and then working it into the floor with a rotary scrubbing machine. I then used Tile Doctor Acid Gel to remove old grout smears and combat any efflorescence the floor was encountering, before vacuuming the remaining slurry with a wet vacuum. Once I was happy the floor was as clean as it could be, I left the tiles to dry overnight so they could be sealed the following day.

Quarry Tiled Kitchen Floor During Cleaning Droitwich Spa

Quarry Tiled Kitchen Floor After Repair and Cleaning Droitwich Spa

Sealing a Quarry Tiled Kitchen Floor

I returned the next day and began by using a moisture meter to ensure the floor was dry. All was well so I proceeded to seal the floor using Tile Doctor Seal and Go Extra, a semi-gloss breathable sealer that will allow moisture to rise through the tile unimpeded which was important considering its history. The floor required five coats of sealer to completely seal the floor and the customer was very pleased with the result as indicated in the feedback below:

“We are very happy with the work that Mark carried out for us. Mark was very professional and always responded quickly to any enquiries that we had. We have recommended Mark to our friends and family. Thank you. Lydia B, Droitwich Spa”

Quarry Tiled Kitchen Floor After Sealing Droitwich Spa

Professional Restoration of a Quarry Tiled Kitchen in Worcestershire

Salt Damaged Quarry Tiles Replaced and Restored in Droitwich-Spa Kitchen Read More »

Salt Damaged Quarry Tiled Floor Before After Cleaning Hartlebury

Quarry Tiled Dining Room Floor Renovation in Hartlebury

1 Comment / Elmbridge Tile Cleaning, Quarry Tile Cleaning, Work History / Mark Conway

I was contacted by the new owner of a property in Hartlebury who needed help renovating a Quarry tiled floor in their dining room. The house was full of original period features however the Quarry tiles had experienced a lot of wear over the years and were now in need of a deep clean and seal. Hartlebury by the way is a lovely village close to the larger town of Kidderminster and famous for Hartlebury Castle which was built in the mid-13th century.

There were a few tiles which had experienced salt damage in the past and I explained that as a Tile Doctor I could change these tiles for her to give the best finish. The customer however, decided she would like to keep the original floor without changing the tiles and just concentrate on the clean and seal. I conducted a test clean on part of the floor to demonstrate the difference we could achieve and also work out the best products for the floor. The test went well and happy with the results my quote was accepted, and the work scheduled.

Salt Damaged Quarry Tiled Floor Before Renovation Hartlebury

I have mentioned this before but it’s worth pointing out again that damp proof membranes did not become common until the 1970’s. Properties built before then were subject to damp rising through the sub floor drawn up by evaporation at the floor surface. Alkaline salt deposits would also be brought up with the moisture and leave a white deposit on the surface of the tile. This process is commonly known as efflorescence and can cause damage to tiles which are coated with a non-breathable coating. In extreme circumstances where the whole floor is trapping moisture under the surface then it can spread outwards into the walls leading to rising damp.

Deep Cleaning a Quarry Tiled Dining Room Floor

My first step was to concentrate on the edges of the floor using a wire brush and Tile Doctor Remove and Go on the difficult areas and paint marks. I then sprayed the rest of the floor with some more Tile Doctor Remove and Go and left it to dwell for ten minutes. Once the dirt had started to lift, I used my rotary scrubber with a black pad and worked the solution in. The soiled product was then rinsed off the floor with water and vacuumed away using a wet vacuum.

The next step was to remove the white efflorescence from the surface of the Quarry tiles and neutralise any alkaline salts within the tile. The best way to do this is to give the floor an acid wash. I use Tile Doctor Acid Gel for this purpose and being a Gel it’s very easy to control. Again, the product is worked into the floor using a rotary machine and black pad. The floor was then rinsed thoroughly and then vacuumed to remove all the soil and as much moisture as possible. After I had finished the floor looked much brighter.
Once I was happy the floor was clean and any trace of efflorescence removed, I finished for the day and left the floor to dry out fully overnight. I arranged to return the following day to seal the tiles.

Sealing a Quarry Tiled Dining Room Floor

The customer had requested a gloss finish however the inherent damp issues meant I would need to apply a fully breathable sealer that would allow moisture to rise thorough the Quarry tiles unimpeded. The solution was to apply Tile Doctor Seal and Go Extra, this a semi-gloss topical sealer which is fully breathable. This sealant leaves a beautiful finish and allows the natural colour of the tiles to shine through.

After using my damp test meter and making sure the floor was fully dry, I started the sealing process. The Quarry tiles were treated to five coats and the customer was very pleased and left some great feedback which I’ve copied below.

Mark was very efficient and professional. Worked hard and did a good job. Very pleased with results. Sue R., Hartlebury

Salt Damaged Quarry Tiled Floor After Renovation Hartlebury

Although we didn’t replace the damaged tiles, they were much improved and added character to the floor. Also, the new sealer will make them much easier for the customer to keep clean. For aftercare I recommended the use of Tile Doctor Neutral Tile Cleaner to keep the floor looking pristine, unlike harsher products you find in supermarkets it won’t damage the sealer prematurely.

Professional Restoration of a Quarry Tiled Dining Room Floor in Worcestershire

Quarry Tiled Dining Room Floor Renovation in Hartlebury Read More »

Victorian Tiled Hallway Floor Before After Restoration Rushock

St Michaels Church Floor Restoration Rushock

1 Comment / Elmbridge Tile Cleaning, Victorian Tile Cleaning, Work History / Mark Conway

I recently completed a Victorian floor restoration at St Michaels Church in Rushock which is a very small village in Worcestershire in the Wyre Forest District. The church is a listed building that dates to 1758 however I suspect the floor was installed in 1872 when the building was subject to a major restoration. Interestingly its most famous as the resting place of Jon Bonham from Led Zeppelin who is regarded as one of most influential rock drummers in history.

I was contacted by the church as the floor had become dull and the floor was experiencing efflorescent salt issues. The chairman of Rushock church was unhappy with its appearance and was keen to have it restored to ensure the church looked it’s best for the residents and the churches parishioner’s.

I completed the inspection of this beautiful church and you can see from the pictures why the chairman was so keen to have the floor renovated. Confident we could significantly improve the floors appearance and restore the feature aisle for them I costed out a plan for the work.

Victorian Floor Before Cleaning St Michaels Church Rushock

The quote was accepted, and we arranged a mutually convenient date to fit round their service schedule. An extra pair of hands would be required to meet their schedule, so I arranged to work on this floor with the Warwickshire Tile Doctor Mick Gayton. Mick has a wealth of knowledge and experience and we often team up on bigger projects. With over sixty Tile Doctors in the UK it’s hugely helpful to have a network of Tile Doctors you can call upon when you need extra help.

Cleaning and Restoring a Church Tiled Floor

The first day was spent cleaning the floor both by hand and with a rotary machine fitted with a black scrubbing pad paying particular attention to the salt issues. Tile Doctor Remove and Go was applied first to tackle the dirt and remove what remained of the previous sealer. This was then rinsed off the floor and the soil extracted using a wet vacuum.

We then treated the floor to an acid wash using Tile Doctor Acid Gel, this was applied to the floor and left to dwell for a short time before more scrubbing in with the rotary machine. This made short work of cleaning the salt minerals and grout haze, it would also neutralise any alkaline salts inherent in the tile that could cause problems later. The wet vacuum was employed again to remove the resultant slurry.

We also used a steam cleaner on some of the stubborn areas where the dirt had been ingrained for some time! Once we were happy the floor was clean, we left the floor to dry off overnight.

Sealing a Church Tiled Floor

We returned the next day and got to work on some areas where the grout had perished, replacing as needed with a matching flexible grout. Once the grout had dries and any haze polished off the tiles the floor was ready for the application of a protective sealer.

The sealer chosen was Tile Doctor Colour Grow which is an impregnating colour enhancing product that works by occupying the pores in the tile preventing dirt from becoming lodges in there. This sealer is also fully breathable which is an essential feature for old floors that were laid without a damp proof membrane. Using a non-breathable sealer would trap moisture under the floor where it can spread to the walls resulting in rising damp. Four coats of Colour Grow were required in total and the colour enhancing nature of the product really brought out the colours in the tile restoring it to its original condition.

Victorian Floor After Cleaning St Michaels Church Rushock

The chairman was extremely satisfied with the restored floor and he was sure the parishioners would be to.

Professional Restoration of a Church Tiled Floor in Worcestershire

St Michaels Church Floor Restoration Rushock Read More »

Victorian Tiled Hallway Floor Before After Cleaning Evesham

Victorian Tile Clean and Seal Evesham

1 Comment / Evesham Tile Cleaning, Victorian Tile Cleaning, Work History / Mark Conway

It’s not just major restoration work we do at Tile Doctor, sometimes a simple clean and seal is all that is required and that was the case at this property in Evesham. This medieval market town lies within the Vale of Evesham and is encompassed by the River Avon. It is located between the larger towns of Worcester, Cheltenham and Stratford-upon-Avon.

Victorian Tiled Hallway Before Cleaning Evesham

I was contacted by the owner and I arranged a visit to view their Victorian Hallway. The floor was in very good condition, but the previous sealer was now in-effective and the floor was dull and needed a good clean and seal. The colours were starting to fade, and it was due some attention. Sealers do wear off over time so if you have a similar floor to this it’s worth bearing that in mind. We discussed the work required and the cost involved, my quote was accepted, and the work scheduled.

Cleaning a Victorian Tiled Hallway Floor

On arrival I set up my equipment and covered any areas of carpet to protect from splashing during cleaning. I then used Tile Doctor Remove and Go spraying the product onto the floor allowing it to dwell for 10 minutes thus breaking down any sealers. This product is a non-flammable, multi-purpose stripper which works best when left to soak in for some time before scrubbing. This product is also great for drawing out ingrained stains and removing heavy grease build up.

The floor was then pasted with Tile Doctor Acid Gel which works to neutralise any alkaline salts in the tiles that can cause efflorescence later. This is a common issue with old floors which often do not have a damp proof membrane in place. I then went to work with my scrubbing machine and a black pad and worked the products into the tile. The resulting slurry was then rinsed off with water and removed with a wet vacuum.

I then went over the floor with microfibres and water to remove any remaining marks before leaving it to dry off overnight and ready for sealing.

Victorian Tiled Hallway During Cleaning Evesham

Sealing a Victorian Tiled Hallway Floor

I returned the following day and started by checking the floor was dry using a moisture meter. To seal the floor, I chose Tile Doctor Seal and Go Extra which is a fully breathable semi- gloss sealer which made a huge difference to the floor. Choosing a fully breathable sealer is important for floors that don’t have a damp proof membrane as you want to encourage any dampness to rise through the tile and not get trapped underneath where it might spread into the walls.

The deep clean and new seal brought out the vibrant colours in the tiles which were now shining through enhances by the lovely sheen which customer was very pleased with.

For aftercare I left the customer with a bottle of Tile Doctor Neutral Tile Cleaner which being concentrated goes a long way. Once diluted with water the product becomes completely pH neutral which unlike most household cleaners and washing up liquids which contain bleaches won’t prematurely degrade the sealer with use.

Victorian Tiled Hallway After Cleaning Sealing Evesham

Professional Restoration of a Victorian Tiled Hallway in Worcestershire

Victorian Tile Clean and Seal Evesham Read More »

Quarry Tiled Floor Before After Extension Blakedown

Quarry Tiled Floor Blakedown, Kidderminster

1 Comment / Kidderminster Tile Cleaning, Quarry Tile Cleaning, Work History / Mark Conway

We received an enquiry requesting we take a look extending a Quarry Tiled hallway floor at a property in Blakedown which is a small village in the Wyre Forest District of North Worcestershire. The house had an extension to the front of the property added previously which increased the size of the hallway however this had not been tiled to match the existing, simply backfilled with screed.

Quarry Tiled Floor Extension Blakedown Kidderminster Before

The owner had decided to have the extension floor tiled to match the existing Quarry tiled floor which would also need renovating due to it being covered in part with a variety of paint, glue and screed. Whilst most of our work is repairs and cleaning my background in tiling means I’m also able to lay new tiled floor so this job was a perfect match for my skills.

I arranged a site visit to view the floor as it is difficult to tell from the photos the work that would be needed. The floor would require extensive restoration and then extending into the extension so after visiting the property and assessing what was required, I wrote out a detailed quote and the quote was accepted. We booked a date in to complete the works which would be carried out over a few days.

Cleaning and Extending a Quarry Tiled Hallway Floor

The first job was to break up the existing screed that the builder had laid in the extension. It was a lot of work, so I enlisted the help of Mick Gayton the Warwickshire Tile Doctor. Together we broke up the screed, removed the rubble and then used Bal self-levelling compound to prepare the surface for tiling.

Quarry Tiled Floor Extension Blakedown Kidderminster Removing Existing Screed

The customer had decided to go with a slightly different shade of tile for the extension as the original front door step had been left in the existing floor and would create an interesting feature between new and original. It turns out that the step penetrated deep into the substrate and could not be removed.

I waited for the new surface to dry before laying out the tiles to find the best layout, then satisfied with the pattern the tiles were fixed in place using a flexible adhesive and grouted in.

Quarry Tiled Floor Extension Blakedown Kidderminster Laying Tiles

Quarry Tiled Floor Extension Blakedown Kidderminster Tiles Laid

The next day we returned to restore the original Quarry tiled floor, firstly using Tile Doctor Remove and Go to break down any old sealer and paint. The product is sprayed on and allowed to dwell for a short time giving it time to penetrate. The product is then worked into the tile and grout using a rotary floor machine fitted with a scrubbing pad. The soil generated is rinsed off the floor with water and extracted using a wet vacuum.

Next, I decided to give the floor an acid wash using Tile Doctor Acid Gel to remove any old grout smears and other mineral deposits that were affecting the appearance of the Quarry tiles. Again, the product was scrubbed in and then removed using water and the wet vacuum. Once that was done the floor was left overnight so it could dry out ahead of the sealing process.

Sealing a Quarry Tiled Hallway Floor

The following day the floor was check for moisture and then sealed with four coats of Tile Doctor Seal and Go Extra. This has a special acrylic-based formula which being fully breathable copes well with locations such as hallways where damp conditions are more likely. Seal and Go Extra also adds a nice subtle sheen to the Quarry tiles which enhanced their appearance and made the difference between the original and new tiles less conspicuous.

Quarry Tiled Floor Extension Blakedown Kidderminster After

The customer was very happy with the new floor and pleased that we had been able to match it so well to the existing.

Professional Restoration of a Quarry Tiled Hallway in Worcestershire

Quarry Tiled Floor Blakedown, Kidderminster Read More »

Craven Dunnill Victorian Floor Tiles Before After Renovation Worcester

Craven Dunnill Victorian Floor Tile Clean and Repair Worcester

1 Comment / Victorian Tile Cleaning, Worcester Tile Cleaning, Work History / Mark Conway

I received an enquiry for a clean and seal on this Victorian tiled floor in Worcester, so having spoken to the customer on the phone I arranged a time to make on-site visit to survey the floor and get a good look at the requirements, so I could advise on the cost.

On inspection I could see that not only was the floor pretty dirty, there was also an area of missing tiles. I managed to trace the tiles to Craven Dunnill a high-quality Victorian floor manufacturer based in nearby Bridgnorth that have been in business since 1872. Thankfully I knew I was able to source some more for them which would match nicely. The owner of the property was delighted to hear that not only would we clean the floor, but we could also source, supply and fit replacement tiles thus making the floor complete again.

Victorian Floor Before Restoration Worcester

After visiting the property, I sent the customer an accurate quote for the repairs and to clean and seal the hallway floor. They were happy with the price and my quote was accepted and a date arranged to complete the work.

Cleaning/Repairing a Victorian Tiled Hallway Floor

On arrival the first step was to set up my equipment including a rotary floor scrubber/polisher, a wet and dry vacuum and my tile cutter.

I started with the floor edges first as they are difficult for floor machines to get into effectively. The process involved spraying the edges with Tile Doctor Remove and Go and then scrubbing it in with a a handheld diamond burnishing block. I then sprayed the rest of the floor with more Remove and Go and left it to dwell for ten minutes. I then proceeded to work the product into the floor with the rotary machine fitted with a black scrubbing pad.

Victorian Tiled Hallway Floor During Cleaning Worcester

The floor was then rinsed with water and the soil extracted using a wet vacuum. My next step was to give the tiles an acid wash by scrubbing Tile Doctor Acid Gel into the floor effectively repeating the previous process. The Tile Doctor Acid Gel is especially effective on Victorian floor tiles to remove mineral salt deposits (efflorescence) and old grout smears. Once I was done the soil was rinsed off as before and extracted with a wet vacuum.

Once I was happy the floor was clean, I moved onto the repairs, carefully measuring and cutting the shapes and fixing the tiles into the gaps with rapid set adhesive. I then grouted the area and left the tiles and floor to dry for the rest of the day and would return the following day to seal.

Victorian Tiled Hallway Floor During Repair Worcester

Sealing a Victorian Tiled Hallway Floor

I returned the next day and after checking the floor was dry with a moisture meter, I started with sealing. The product I used was Tile Doctor Seal and Go Extra, this is a fully breathable sealer with a semi-gloss finish which is ideal for old floors like these that won’t have a damp proof membrane installed. I worked the product into the floor leaving 30 minutes between coats and treated the floor to four coats before I was happy the floor was completely sealed.

Victorian Floor After Restoration Worcester

The customer was very happy with the finished floor and left some great feedback (see below) and has been asked by family and neighbours for our details.

“Very pleased with the result. Mark arrived on time every day and was sure to tidy away after himself, leaving no mess. Our Victorian tiled hallway now has a new lease of life and people are already asking who did it? I would have no hesitation in Recommending Mark.”

Professional Restoration of a Victorian Tiled Hallway in Worcestershire

Craven Dunnill Victorian Floor Tile Clean and Repair Worcester Read More »

Stained Grout Before After Colouring Kidderminster Worcestershire

Grout Colour Changed on Large Porcelain Tiled Floor in Kidderminster

1 Comment / Grout Cleaning and Sealing, Grout Colouring, Kidderminster Tile Cleaning, Porcelain Tile Cleaning, Work History / Mark Conway

I visited this property on the outskirts of Kidderminster which had Porcelain tiles laid throughout the downstairs. The owner was happy with the tiles but unhappy with the grout which had become stained. This is not unusual as Porcelain tiles are very resilient but the cementous top layer of grout is slightly porous and can attract dirt. As a result, the grout can become discoloured over time and if it becomes very stained no amount of cleaning will bring the grout back to its original colour.

Large Porcelain Floor Before Grout Colouring Kidderminster

After a careful inspection we both concluded that the best way forward would be to apply a Tile Doctor Grout Colourant in a darker colour to make maintenance easier in the future and give the whole floor a much needed, face lift. My quote was accepted, and the work scheduled.

The work would take four days to complete as there was 60 square metres of tiles where the grout needed to be recoloured, also some areas of grout needed replacing where the grout had perished.

Renovating Grout on a Porcelain Tiled Downstairs Floor

After re-grouting the areas where the grout had crumbled, I began to prepare the grout lines with the application of a Tile Doctor Grout Colouring Pre-Treater which is scrubbed into the grout lines and sponged away, the pre-treater cleans and etches the grout, so the colourant achieves a stronger bond.

To speed dry the grout I used a heat gun, so I could get on with the application of the grout colourant. It was a large floor, so I needed five tubes of 237ml Natural Grey Grout Colourant which was applied in stages so to minimise disruption to the owner. It’s very easy to apply, the trick is to make sure you wipe off any excess that gets on the tile before it dries.

The floor was then buffed with a white buffing pad to bring up the appearance.

Once completed the owner was extremely happy that the floor had been given a completely new look and looked as good as the day it was installed. The colourant will also form a barrier over the grout which will prevent staining in future and make it easier to clean.

Large Porcelain Floor After Grout Colouring Kidderminster

The customer was very pleased and left this review.

“I could not find anyone locally to carry out the work on the discoloured grout on my floor tiles – they were ruining the look of my new kitchen – so finding the Tile Doctor was a real godsend. Mark came promptly and was very reassuring – the work was done quickly and efficiently, and the finished result was amazing – I love my tiles again! Mark was pleasant and helpful – nothing was too much trouble and it was a pleasure to have him working in the house – he also gave me some good advice as to how to keep the tiles looking their best. Thanks to him an experience I had dreaded turned in to a very positive one – so a big thank you to Mark and the Tile Doctor – I would recommend you to anyone who has a problem with their tiles.
Mrs F, Kidderminster 19 July 2018”

Professional Grout Restoration of Large Porcelain floor in Worcestershire

Grout Colour Changed on Large Porcelain Tiled Floor in Kidderminster Read More »

Old Quarry Tiled Floor Restoration Great Witley Worcestershire

Full Restoration of an Old Quarry Tiled Floor in Great Witley

1 Comment / Bewdley Tile Cleaning, Quarry Tile Cleaning, Work History / Mark Conway

It is lovely when we get called out to properties with an interesting history. This delightful property in the pretty Malvern Hills village of Great Witley dates to the 1800’s and was once used as children’s home. The property has since been renovated and turned into a residential property. During the renovation works the new owners were delighted to peel back the carpet on the large entrance hallway and dining room to reveal an original quarry tiled floor believed to be well over 100 years old.

The floor however was in quite a bad state after years of being covered with various carpets over the years and was ingrained with layers of dirt and varnish. The owners were unsure if the floor could be repaired and restored and after finding Tile Doctor on-line they arranged for me to pop over and survey the floor.

Period Quarry Tiled Floor Before Restoration Great Witley

On the day of the inspection I could see that this would take some work to bring the floor back and over 20 tiles would need replacing due to salt damage or broken tiles some of which had completely perished. There was also layers and layers of white paint over many tiles from previous decoration work to deal with. Even in such a state I was still very confident that with the combination of my own abilities, the right tools and Tile Doctor products that the floor could be restored. We discussed a price for the work which was accepted and scheduled a convenient date for me to pop round and restore the floor.

Cleaning and Repairing a Quarry Tiled Hallway Floor

My first job was to remove all the damaged tiles, being careful not to damage any good tiles. I then repaired the substrate and prepared the area for the replacement tiles which were all slightly larger so needed cutting with an electric wet saw.

Period Quarry Tiled Floor During Restoration Great Witley

This work took up much of the first day and on the second day the new tiles were laid using a flexible fast setting adhesive. The area was then grouted and left overnight before starting the cleaning process.

The following day the entire floor was sprayed with a dilution of Tile Doctor Remove and Go which was then left to dwell and soak into the tiles before being scrubbed in with a rotary floor machine fitted with a black scrubbing pad. Difficult areas such as the paint splashes were covered with a sheet of plastic, so the solution wouldn’t dry out and left until the paint became easier to scrape away.

The floor was then rinsed with water which was the soil extracted using a wet vacuum. More work was needed to release the layers or ingrained dirt, so this was followed by scrubbing the floor with Tile Doctor Pro-Clean and then more rinsing and extracting.

Last step of the cleaning process was to treat the floor to an acid rinse using Tile Doctor Acid Gel. This was also scrubbed in with a rotary cleaner before being rinsed off with water and the slurry removed using the wet vacuum. The acid rinse will counter any mineral salts in the floor and reduce the chance of efflorescence occurring as the floor dries out.

Once I was happy with the floor I left it to dry overnight, the floor was already looking significantly better.

Sealing a Quarry Tiled Hallway Floor

I returned on the fourth day to compete the restoration by applying a sealer, checking first that the floor had dried with a moisture meter. Once I was happy the Quarry tiled floor was sealed with five coats of Tile Doctor Seal and Go Extra which made the natural colours of the tile shine through without looking too glossy. This product is also fully breathable which is an important factor for these old floors where no damp proof membrane is present, and moisture needs to be able to pass through the tile unimpeded.

Period Quarry Tiled Floor After Restoration Great Witley

The deep cleaning and sealing process ensured the new replacement tiles blended in well with the original tiles and the whole floor was transformed back to its former glory. The client was over the moon with the results and surprised at what we had been able to achieve!

Professional Restoration of an old Quarry Tiled Floor in Worcestershire

Full Restoration of an Old Quarry Tiled Floor in Great Witley Read More »

Victorian Tiled Hallway Before and After Renovation Tooting

Renovating a Quarry Tiled Cloakroom Floor in Brotheridge Green

1 Comment / Quarry Tile Cleaning, Work History / Mark Conway

These photographs are from a beautiful farmhouse in the tranquil village of Brotheridge Green near the city of Worcester. Worcester is famous for many things, Royal Worcester Porcelain, Lea and Perrin Worcester Sauce, Berrow’s Worcester Journal which claims to be the oldest newspaper, and indeed it was also the hometown of the composer Edward Elgar.

Quarry Tiled WC Floor Brotheridge Green Farmhouse Before Cleaning

The owner of the farmhouse asked me to come and look at their downstairs cloakroom which had existing quarry tiles fitted. They were becoming frustrated that they couldn’t get the area to look clean and were considering replacing the floor. The owners of the property had used every cleaning product they could find and scrubbed for hours to try and get these quarry tiles in their cloakroom clean. The problem with the tiles was a build-up of ingrained dirt over time as the tiles had not been sealed, so no amount of cleaning with household products would have helped. There was also an issue with salts rising through the tiles which was making them look worse, common in properties of this age.

Following my inspection, I explained to the customer what I could do to bring the tiles back to life. I completed a quote for the work that evening which they gladly accepted, and the work was scheduled in.

Cleaning a Quarry Tiled Cloakroom Floor

On day one of the job my first step was to sweep away any loose debris from the quarry tiles. I then tackled the floor with Tile Doctor Pro-Clean this is a heavy-duty alkaline cleaner which is safe to use on Tile and Stone, in concentrated form it can strip away sealers and grease and was perfect for this job. As I was working in a confined space I opted to complete the job by hand using a deck brush and scrubbing brush to work the solution in after leaving the Pro-Clean to dwell and soak into the floor for ten minutes. I then extracted the resultant slurry off the floor with my wet and dry vacuum and repeated this process until I was happy the floor was as clean as it could be given its age.

I then finished the cleaning of the floor with an acid rinse using Tile Doctor Acid Gel to remove grout stains and counter potential salt efflorescence issues which are a common problem with these old floors where no damp proof membrane has been installed. The floor was then rinsed again with water, dried with the wet vacuum and left to dry off fully overnight.

Sealing a Quarry Tiled Cloakroom Floor

When I returned the following morning, I checked the floor was dry using my moisture meter; this is important step as a damp floor will effect the ability of the sealer to cure.

I decided to seal the Quarry tiles with Tile Doctor Seal and Go Extra, which is a semi-gloss breathable sealer to allow for any damp issues and applied four coats allowing each coat to dry for approximately 30 minutes before adding the next. This gave a nice natural finish letting the colour of the quarry tiles shine through.

Quarry Tiled WC Floor Brotheridge Green Farmhouse After Cleaning

The customer was very happy with the result and is looking to get the rest of the Quarry tiles in the house cleaned and sealed in the future. They were very happy that the floor didn’t need to be replaced.

Professional Restoration of a Quarry Tiled Cloakroom in Worcestershire

Renovating a Quarry Tiled Cloakroom Floor in Brotheridge Green Read More »

Repair and Restoration of an Original Victorian Tiled Hallway in Kidderminster

1 Comment / Kidderminster Tile Cleaning, Victorian Tile Cleaning, Work History / Mark Conway

The young couple who owned this house was in Kidderminster were expecting their first baby and wanted the original hallway floor repaired and restored in keeping with the Victorian house. Before contacting us, they had spoken with a builder who had said it was beyond repair and recommended ripping it up and laying a new floor. They were aware of the value that original features like floors can add to a property so undeterred they kept looking for a solution and found Tile Doctor.

Victorian Tiled Floor Before Restoration Kidderminster

I am the local agent for Tile Doctor in Worcestershire and specialise in the restoration of old tiled floors so after popping round to take a look I was able to confirm that their builder was wrong and there was no reason why the floor couldn’t be restored. Relieved the floor could be restored they happily asked me to do the work and we arranged a date, it also turned out that he was also a fellow Mod and scooter rider, so we had plenty to talk about.

Repairing a Victorian Tiled Hallway Floor

I returned to the property a few weeks later with my tiler and we began the work of carefully inspecting the floor to identify, remove and refit loose tiles. This was followed by repairs to the screed base and then cutting new matching tiles to replace those that were missing. Having worked on old Victorian and Edwardian tiles for some years now I have built up a collection of re-claimed tiles and often scan eBay for them as I know they will come in handy at some point in the future.

The repair process took three days to complete as naturally each tile needs to set in place and can only be grouted in once the adhesive has gone off. It’s also delicate work as anything out of place in the pattern of the floor would be conspicuous obvious.

Cleaning a Victorian Tiled Hallway Floor

On the fourth day the tiling work was complete, and I set about giving the floor a thorough clean starting with the application of Tile Doctor Remove and Go to remove any remnants of sealer, paint splashes from decorating and other marks. The solution was left to soak into the tile and grout for ten minutes before being worked in with a scrubbing pad fitted to a rotary floor buffer running on slow speed. The soiled cleaning solution was rinsed off with water and extracted with a wet vacuum, any stubborn areas were then spot treated until I was happy the floor was clear.

Using the same process, the floor was then treated to an acid wash using Tile Doctor Acid Gel. This served two purposes, first and acid wash will remove any fine grout smears and second the acid will neutralise any efflorescent salts that had built up in the tiles and could cause issue later. This is a common problem with old floors as they don’t have the protection of a damp proof membrane. The floor was then carefully rinsed down with water applied using micro fibre cloths, so it wouldn’t get too damp and then left overnight to dry off fully assisted with a couple of air movers I had left in place.

Sealing a Victorian Tiled Hallway Floor

I returned the next day to seal the tiles checking first that the floor was dry by taking a few moisture readings with a damp tester. The air movers had done the job and I was able to crack on applying numerous coats of sealer which will protect the tile going forward and also enhance its appearance.

My choice of sealer was Tile Doctor Seal and Go Extra which is a fully breathable sealer that can cope with moisture rising through the tiles, it also adds a nice sheen to the tile and works extremely well on clay-based tiles such as these.

Over the course of the five days the floor was transformed, and my customer was over the moon and I was happy to have saved yet another floor.

Victorian Tiled Floor After Restoration Kidderminster

Professional Repair and Restoration of a Victorian Tiled Hallway in Worcestershire

Repair and Restoration of an Original Victorian Tiled Hallway in Kidderminster Read More »

Rebuilding and Restoring an Edwardian Tiled Hallway in Bewdley

1 Comment / Bewdley Tile Cleaning, Victorian Tile Cleaning, Work History / Mark Conway

Named after the monarch of the time Edwardian tiles are very similar to Victorian tiles in both their colourful nature and geometric design. Both types of tiled floor are commonly found in older properties, but they aren’t always immediately visible because unfortunately many people opt to cover them up with carpet or linoleum.

This customer had just moved into a house in Bewdley, a town in Worcestershire and the home of Severn Valley railway, and after lifting the carpet to replace it found a lovely Edwardian tiled hallway. She decided immediately the floor should be restored to its original condition and so contacted me to see what could be done.

Edwardian Tiled Hallway Before Restoration in Bewdley

Repairing an Edwardian Tiled Floor

At some point in the past, the house had been extended, and the builders had damaged the tiles towards the rear of the hallway to install a gas pipe.

Edwardian Tiled Hallway During Restoration in Bewdley

This meant my first task was to carefully remove the concrete without damaging the gas pipe, before rebuilding the floor to the level where I could relay new tiles and replace damaged ones.

It took two days to repair the floor, but with the hallway successfully rebuilt I could then move onto the task of cleaning and sealing the tiles.

Cleaning an Edwardian Tiled Floor

It took me another full day to clean, speed dry and seal the floor.

I started by applying Tile Doctor Remove and Go around the edges of the Edwardian hallway tiles to eliminate any paint splashes and glue stains from previous decoration work and the carpet that had been secured to the tiles by adhesive.

This was then followed by treating the floor with an acid wash using Tile Doctor Acid Gel with a buffing machine fitted with a black scrubbing pad to clean off any old grout smears and other residues. The floor was then carefully rinsed down with water applied using micro fibre cloths so it wouldn’t get too damp and then speed dried with air blowers.

Sealing an Edwardian Tiled Floor

Once satisfied that the floor was as clean as possible and bone dry from the speed driers I moved swiftly on to sealing them.

My choice of sealer was Tile Doctor Colour Grow, since the customer requested a natural finish. I applied three heavy coats of the sealer to lift the colours in the tiles and provide a long-lasting impregnating sealer to protect them against dirt and make them easy to keep clean in future.

Edwardian Tiled Hallway After Restoration in Bewdley

The transformation was remarkable and the customer was so happy with the result they left the following feedback:

“Mick and his tiler Dean were friendly, courteous, professional and trustworthy throughout the service given. An excellent job was made of restoring my original Victorian tiled floor – the reproduction tiles look like they’ve been there forever. Mick was extremely helpful to me when I had a crisis with a leaking roof while he was at my home. Would highly recommend him.”

Professional Repair and Restoration of an Edwardian Tiled Floor in Bewdley

Rebuilding and Restoring an Edwardian Tiled Hallway in Bewdley Read More »

Restoring Quarry and Flagstone Tiles at a Worcester Farmhouse

1 Comment / Flagstone Tile Cleaning, Quarry Tile Cleaning, Worcester Tile Cleaning, Work History / Mark Conway

This restoration of two different types of tiled floor took place in the kitchen of a farm property in Worcester which had been in same family for generations. The floor was made up of Quarry tiles, some of which were damaged and Flagstones both of which were in true need of a deep clean and seal.

Cleaning Quarry and Flagstone Tiles

Before I could start cleaning the Quarry floor, we needed to carefully remove and any broken tiles and install suitable replacements including a large damaged flagstone.

Quarry Tiles Refurbishment Worcestershire Farm

Flagstones Replacement Worcestershire Farm

I wanted everything to match as closely as possible so I also opted to grind out the old grout and replace with fresh grout in a light grey.

The whole area was then deep cleaned with a black scrubbing pad and Tile Doctor Pro-Clean to remove ingrained dirt, the soiled cleaning solution removed with a wet vacuum and then the floor was treated to an acid wash with Tile Doctor Acid Gel. Acid Gel is a blend of phosphoric and hydrochloric acids in gel form which can remove grout smears and efflorescence from salts on the tiles.

Sealing Quarry and Flagstone Tiles

After leaving the floor to dry completely overnight, I returned to the property to seal both sets of tiles with three coats of Tile Doctor Seal and Go Extra. This sealer is very breathable allowing moisture vapour to rise up through the tile and ideal for situations where no damp proof membrane has been installed which is especially relevant in older properties such as this one.

The customer was very pleased with the results. The positive influence of a deep clean and seal on both the Quarry and Flagstone tiles is very clear in the photos. Another satisfied customer.

Professional Quarry and Flagstone Farmhouse Floor Renovation in Worcestershire

Restoring Quarry and Flagstone Tiles at a Worcester Farmhouse Read More »

Fantastic Victorian Tiled Floor Restored to New in Stourbridge

1 Comment / Stourbridge Tile Cleaning, Victorian Tile Cleaning, Work History / Mark Conway

Victorian tiled floors are known for their interesting and unique mosaic patterns – and this one was no different. It was installed at a house in the historic West Midlands town of Stourbridge (famous for its glass industry). Unfortunately it was now looking worse for wear and was in dire need of not just cleaning and sealing, but also some minor repairs and the owner was keen to have it restored back to its former glory.

Victorian Floor Stourbridge Before Cleaning

Repairing Victorian a Tiled Floor

This particular Victorian tiled floor had been arranged in a fantastic pattern comprising tiles in shades of yellow, blue, red and white. There were, however, some missing tiles but fortunately I know a number of specialist suppliers where I can source replacements. I spent the first day making minor repairs and replacing the missing tiles, including the grouting, and then left the treated areas to set overnight.

Cleaning a Victorian tiled floor

On the second day I returned to the house to complete the cleaning process starting with a combination of Tile Doctor Remove & Go – a powerful sealer stripper – and Tile Doctor NanoTech HBU cleaner to lift out ingrained dirt and break down old layers of sealer. NanoTech HBU is particularly effective as it utilises tiny nano sized particles to penetrate deep into the stone and lift out the dirt. The resultant slurry was rinsed off the floor and removed using a wet vacuum.

Victorian Floor Stourbridge Cleaned Repaired and Sealed

The next step was to give the floor an acid wash using Tile Doctor Acid Gel, this product can remove old grout haze and other mineral deposits, additionally being in a gel form makes it easy to control and although primarily designed for use on walls it works really well on floors as well. Following this I gave the floor a thorough rinse, dried as much as possible with a wet vacuum and left it to dry overnight, ready to be sealed the next day.

Sealing a Victorian tiled floor

Upon my return to the house on the third day I set about sealing the floor, checking first that the area was completely dried by running damp tests with damp meter, all was well so I able to start applying the sealer. The sealer chosen for this floor was Tile Doctor Seal and Go which is a water based product which is a popular choice as it gives the floor a nice sheen and doesn’t leave the smell that the solvent based sealers do; three thin coats were applied to provide a robust surface seal and to achieve a semi-shine finish, as per the client’s requested.

My client was extremely pleased with the results, with a lot achieved over the space of roughly two and a half days. They left the following feedback:

“Mick did a fantastic job. He was polite and friendly and kept us informed at every stage of the work. He is extremely professional and it is obvious that he takes a great deal of pride in his work. We are thrilled with our ‘new’ floor.”

Professional Victorian Tile Restoration and Maintenance in Worcestershire

Fantastic Victorian Tiled Floor Restored to New in Stourbridge Read More »

Old, Salt Damaged Quarry Tiled Ffloors Restored in Worcester

1 Comment / Quarry Tile Cleaning, Worcester Tile Cleaning, Work History / Mark Conway

Here’s an interesting job I recently completed for a client in the historic city of Worcester. My client had two tiled floors in her house that were in dire need of restoration. They were located in the hallway and dining room of the house, and were a mix of Quarry tiles, with some believed to be over a century old. The entire area required a thorough clean and seal, while some of the tiles were showing evidence of salt damage in the grout lines, this is usually caused by damp evaporating up through the tile and grout and is more commonly known as efflorescence.

Quarry Tiled Hallway Worcester Before Cleaning

Cleaning Quarry tiled floors

I completed the cleaning and sealing processes over the course of two days. My first task was to break down any old sealer and hard wax coatings left on the surfaces of the floors from previous maintenance. Working in two metre square sections I scrubbed Tile Doctor Remove & Go into the floor, Remove and Go is a coatings remover (aka stripper) that is safe to use on Tile, Stone and Grout and is great for tackling old sealers and waxes, the product can also used to remove glue and other adhesives. This was then rinsed off and the resulting slurry extracted using a wet vacuum; the process was then repeated as necessary until all the sealers etc. had been removed.

Following the removal of the old coatings I diluted Tile Doctor Pro-Clean with four parts water and I worked the solution into the floor using a black scrubbing pad to lift out any ingrained dirt from the tile. Pro-Clean is a high alkaline cleaner which is highly effective and again safe to use on Tile, Stone and Grout.

To complete the cleaning process I addressed my attention to the salt that was evidence in the grout between some of the tiles. I used Tile Doctor Grout Clean-Up for this, which removes salt and other mineral deposits, along with any stains, dirt and grout haze.

Sealing Quarry Tiled Floors

After completing the clean I gave the whole floor a thorough rinse which was then removed using a wet-vac machine, before leaving the whole area to dry overnight. I installed two air movers and a dehumidifier to speed up the process, and by the time I returned to the house the next day, the tiles were ready to be sealed.

To seal the floor I used four coats of the new Tile Doctor Seal & Go Extra, which is especially recommended for sealing external tiles or internal tiles with a damp problem. The product formula has increased breathability as well as providing a robust surface seal along with an aesthetically pleasing, low-sheen finish.

Quarry Tiled Hallway Worcester After Cleaning

Quarry Tiled Hallway and Dining room Stripped, Cleaned and Sealed in Worcestershire

Old, Salt Damaged Quarry Tiled Ffloors Restored in Worcester Read More »

Limestone and Slate tiled hallway restored in Worcester

1 Comment / Limestone Tile Cleaning and Polishing, Worcester Tile Cleaning, Work History / Mark Conway

I recently had a chance to complete a job at a house down in the bustling city of Worcester, home to one of the UK’s fastest growing universities, the University of Worcester, along with the much-loved condiment, Worcestershire sauce.

Limestone and Slate tiled floor before Restoration in Worcester

I was asked by my client to restore an interesting hallway floor that was made up of Limestone and Slate tiles laid in a diamond pattern. Both Limestone and Slate are reputed for their durability, and are popularly used for both interior and exterior flooring. However, this particular floor, situated in a high-traffic area of the house, was covered with many layers of dirt built up over the course of several years, and was marked by a number of loose tiles.

Cleaning and replacing Limestone and Slate tiles

My first job in the process of restoring the hallway was to give it a deep clean. I mixed up a solution of Tile Doctor Pro Clean and clean water, before scrubbing it into the tiles. I use Pro-Clean to clean most natural stone floors as it works very well to lift out ingrained dirt and stains.

Nonetheless, as the floor had suffered from more than its fair share of dirt over the years, I opted to also use Tile Doctor Remove & Go stripper which, in addition to removing any old sealer from the surface of the tiles, contains cleaning properties to ensure any remaining muck is eradicated.

Limestone and Slate tiled floor During Tile Replacement Restoration in Worcester

After completing the clean, I set about refitting the loose tiles, and in one particular area I had to remove and re-build the base back up. In order to effectively reuse the tiles, I had to grind off all the old adhesive.

Limestone and Slate tiled floor rebuilding base Restoration in Worcester

Sealing Limestone and Slate tiles

After leaving my work to set and dry for a period of a few days, I returned to put the finishing touches on the job with by sealing the hallway floor. I made sure that the surface was completely dry before commencing the seal, as any excess moisture might have affected the performance of the sealer, Tile Doctor Seal & Go.

This product is used to provide internal, porous surfaces with a stain resistant surface seal and, as you can see from the photos, a nice low-sheen finish. The low-sheen finish really helps to bring out the distinct colours in the Limestone and Slate tiles.

Limestone and Slate tiled floor after Restoration in Worcester

My client was amazed at how quickly I was able to rejuvenate the appearance of her hallway floor, especially considering the many years’ worth of dirt there was to tackle, as well as some tricky loose tiles.

Slate Hallway given new life in Worcestershire

Limestone and Slate tiled hallway restored in Worcester Read More »

=================================

Bewdley Tile Cleaning, Ceramic Tile Cleaning, Droitwich Tile Cleaning, Elmbridge Tile Cleaning, Encaustic Cement Tile Cleaning, Evesham Tile Cleaning, Fireplace Cleaning, Flagstone Tile Cleaning, Grout Cleaning and Sealing, Grout Colouring, Kidderminster Tile Cleaning, Leigh Tile Cleaning, Limestone Tile Cleaning and Polishing, Malvern Tile Cleaning, Marble Tile Cleaning, Pershore Tile Cleaning, Porcelain Tile Cleaning, Quarry Tile Cleaning, Sandstone Tile Cleaning, Slate Tile Cleaning, Stourbridge Tile Cleaning, Tenbury Wells Tile Cleaning, Terracotta Tile Cleaning, Terrazzo Floor Cleaning, Travertine Tile Cleaning, Upton upon Severn Tile Cleaning, Victorian Tile Cleaning, Vinyl Tile Cleaning, Worcester Tile Cleaning, Work by Category, Work by Location, Work History / Mark Conway

Worcestershire Tile Doctor

================================= Read More »